Florida International University - Board of Trustees
ERP Technical Analyst I
Florida International University - Board of Trustees, Miami, Florida, us, 33222
Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni.
Provides maintenance and operational support for the PeopleSoft Financials systems, including Grants suite thru the technical analysis and business knowledge of the PeopleSoft modules.
Supports FIU PeopleSoft Financials systems, including Grants suite.
Serves as backup for various Peoplesoft Financials modules such as General Ledger and Procurement. Demonstrates knowledge and functionality understanding in the assigned PeopleSoft modules.
Analyzes, diagnoses, and resolves PeopleSoft Financials system related problems and errors to ensure the accuracy of business-critical systems.
With minimal support analyzes, designs and creates specifications for the PeopleSoft technical enhancements and new functions.
Under guidance of more senior team members, configures and maintains PeopleSoft on-line and batch applications, reports, queries and workflow.
Interacts with Database Administrators, Network and other PeopleSoft technical support groups to ensure timely problems' resolution.
Works and collaborates with Financials System Support Services and Research Information Systems to ensure Financials system stability and problems resolution.
Provides basic production support including problem analysis and resolution, on-call support, job scheduling and monitoring.
Documents processes to enable departmental staff to continue computer support to the related systems. Participates in the development of user and operational documentation.
Provides basic time and resources estimates and status reports. Conducts duties and responsibilities under the guidance and direction of senior personnel and/or management.
Serves as the merchant account's primary contact or technical contact; Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit; Will have access to a third party system (software, gateway, etc.) that processes, transmits, and/or stores cardholder information.
Minimum Qualifications
Bachelor's degree in computer science, information technology, business, or related field. One (1) year of design and development experience with any ERP software such as PeopleSoft Campus Solutions, Financials/Contracts & Grants, Human Capital Management, and Enterprise Portal. Desired Qualifications
Ability to effectively communicate with users and the Information Technology staff to resolve technical problems and maintain all aspects of technical support. Ability to work independently. Ability to handle information of sensitive and confidential nature in the utmost professional manner. Ability to meet deadlines. Effective analytical skills and writing skills. Ability to relate to a culturally diverse university community. Knowledge of People Tools as part of Peoplesoft ERP systems. Knowledge of People Tools as part of Peoplesoft systems such as Human Resources, Campus Solutions, Financials, and CRM. Job Category
Administrative Advertised Salary
$55,000 - $60,000 Work Schedule
Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements
Expanded Background Check Other Information
Ability to work flexible hours as needed. Disclosures
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
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Bachelor's degree in computer science, information technology, business, or related field. One (1) year of design and development experience with any ERP software such as PeopleSoft Campus Solutions, Financials/Contracts & Grants, Human Capital Management, and Enterprise Portal. Desired Qualifications
Ability to effectively communicate with users and the Information Technology staff to resolve technical problems and maintain all aspects of technical support. Ability to work independently. Ability to handle information of sensitive and confidential nature in the utmost professional manner. Ability to meet deadlines. Effective analytical skills and writing skills. Ability to relate to a culturally diverse university community. Knowledge of People Tools as part of Peoplesoft ERP systems. Knowledge of People Tools as part of Peoplesoft systems such as Human Resources, Campus Solutions, Financials, and CRM. Job Category
Administrative Advertised Salary
$55,000 - $60,000 Work Schedule
Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements
Expanded Background Check Other Information
Ability to work flexible hours as needed. Disclosures
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
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