U.S. Bank
Senior GIS System Administrator / Engineer
U.S. Bank, Minneapolis, Minnesota, United States, 55400
Overview
GIS System Administrator/Engineer at U.S. Bank to lead the administration, optimization, and support of our enterprise GIS infrastructure. The ideal candidate will have 7–10 years of progressive experience managing ArcGIS Enterprise and ArcGIS Online, along with strong expertise in the backend technologies that support the Esri stack. The role requires strong troubleshooting, effective communication across IT stakeholders, and experience within IT service management (ITSM) and change management processes (e.g., ServiceNow).
Key Responsibilities
Administer and maintain ArcGIS Enterprise environments across development, test, and production tiers Manage ArcGIS Online, including user and group permissions, content lifecycle, web applications, and enterprise integration Support and optimize ArcGIS Monitor to proactively track system health, usage, and performance Proactively recommend improvements to capabilities in a rapidly changing IT environment as new technologies and organizational needs evolve Configure and manage ArcGIS Notebooks and GeoEvent Server for advanced analysis, automation, and real-time data feeds; troubleshoot complex GIS service issues across network, authentication, storage, or cloud systems Collaborate with IT teams (infrastructure, security, networking) to coordinate changes and respond to incidents Ensure compliance with change management protocols, including submission, tracking, and communication of changes via ServiceNow Oversee backend infrastructure including web servers (IIS, NGINX), relational databases (PostgreSQL/PostGIS, SQL Server), and cloud platforms (AWS, Azure) Manage authentication services (SAML, Active Directory) Develop and maintain automation scripts (Python, PowerShell, Bash) for system tasks and deployments Create and maintain detailed system documentation, standard operating procedures, and support materials Collaborate with Esri Technical Support and Professional Services to minimize downtime and accelerate development of new technology/capabilities The successful candidate should bring
5–10 years of progressive experience administering ArcGIS Enterprise and ArcGIS Online in a production environment Experience with ArcGIS Monitor, ArcGIS Notebooks, and GeoEvent Server Proficiency with Esri platform components: ArcGIS Server, Portal, Data Store, Web Adaptor, ArcGIS Online, WebGISDR Strong understanding of backend infrastructure including: Windows and/or Linux servers; Web services, SSL/TLS, firewalls; Databases (PostgreSQL, SQL Server); Cloud deployments of geospatial data and GIS applications Experience with change management tools such as ServiceNow and ITIL/ITSM environments Excellent problem-solving and communication skills across technical boundaries Advanced scripting and automation experience (Python, PowerShell, etc.) Experience supporting GIS in cloud and hybrid environments (e.g., AWS, Azure) Familiarity with system monitoring, security patching, and performance optimization practices Basic Qualifications
Bachelor’s degree or equivalent work experience Five to six years of relevant experience Preferred Skills/Experience
Esri certifications (e.g., Enterprise Administration Professional, System Design Associate) Experience with Kubernetes and container-based ArcGIS deployments Exposure to CI/CD pipelines, DevOps, or infrastructure-as-code Experience with web development technologies e.g., JavaScript, React Familiarity with federated ArcGIS architectures and high-availability configurations Knowledge of geospatial data standards, governance, and metadata management Additional details Tag: INDMO Hybrid/flexible schedule with in-office expectation of 3 or more days per week and flexibility to work remotely on other days EEO statement: U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Benefits: Our benefits include health care, life insurance, disability coverage, parental leave, 401(k) and other rewards. Details vary by role, location, and hours. Posting may be closed earlier due to high volume of applicants. Posting location details and salary information are provided as context. Pay Range: $119,765.00 - $140,900.00.
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Administer and maintain ArcGIS Enterprise environments across development, test, and production tiers Manage ArcGIS Online, including user and group permissions, content lifecycle, web applications, and enterprise integration Support and optimize ArcGIS Monitor to proactively track system health, usage, and performance Proactively recommend improvements to capabilities in a rapidly changing IT environment as new technologies and organizational needs evolve Configure and manage ArcGIS Notebooks and GeoEvent Server for advanced analysis, automation, and real-time data feeds; troubleshoot complex GIS service issues across network, authentication, storage, or cloud systems Collaborate with IT teams (infrastructure, security, networking) to coordinate changes and respond to incidents Ensure compliance with change management protocols, including submission, tracking, and communication of changes via ServiceNow Oversee backend infrastructure including web servers (IIS, NGINX), relational databases (PostgreSQL/PostGIS, SQL Server), and cloud platforms (AWS, Azure) Manage authentication services (SAML, Active Directory) Develop and maintain automation scripts (Python, PowerShell, Bash) for system tasks and deployments Create and maintain detailed system documentation, standard operating procedures, and support materials Collaborate with Esri Technical Support and Professional Services to minimize downtime and accelerate development of new technology/capabilities The successful candidate should bring
5–10 years of progressive experience administering ArcGIS Enterprise and ArcGIS Online in a production environment Experience with ArcGIS Monitor, ArcGIS Notebooks, and GeoEvent Server Proficiency with Esri platform components: ArcGIS Server, Portal, Data Store, Web Adaptor, ArcGIS Online, WebGISDR Strong understanding of backend infrastructure including: Windows and/or Linux servers; Web services, SSL/TLS, firewalls; Databases (PostgreSQL, SQL Server); Cloud deployments of geospatial data and GIS applications Experience with change management tools such as ServiceNow and ITIL/ITSM environments Excellent problem-solving and communication skills across technical boundaries Advanced scripting and automation experience (Python, PowerShell, etc.) Experience supporting GIS in cloud and hybrid environments (e.g., AWS, Azure) Familiarity with system monitoring, security patching, and performance optimization practices Basic Qualifications
Bachelor’s degree or equivalent work experience Five to six years of relevant experience Preferred Skills/Experience
Esri certifications (e.g., Enterprise Administration Professional, System Design Associate) Experience with Kubernetes and container-based ArcGIS deployments Exposure to CI/CD pipelines, DevOps, or infrastructure-as-code Experience with web development technologies e.g., JavaScript, React Familiarity with federated ArcGIS architectures and high-availability configurations Knowledge of geospatial data standards, governance, and metadata management Additional details Tag: INDMO Hybrid/flexible schedule with in-office expectation of 3 or more days per week and flexibility to work remotely on other days EEO statement: U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Benefits: Our benefits include health care, life insurance, disability coverage, parental leave, 401(k) and other rewards. Details vary by role, location, and hours. Posting may be closed earlier due to high volume of applicants. Posting location details and salary information are provided as context. Pay Range: $119,765.00 - $140,900.00.
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