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U.S. Bank

Senior GIS System Administrator / Engineer

U.S. Bank, Minneapolis, Minnesota, United States, 55400

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Overview

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses make better financial decisions and enabling communities to grow and succeed. A career with U.S. Bank offers opportunities to discover what makes you thrive at every stage of your career, try new things, learn new skills, and excel—all from Day One. Job Description

GIS at U.S. Bank: U.S. Bank has become a leader in geospatial analytics within the Financial Services sector. As we evolve, we are building infrastructure for the future. We are a tightknit, motivated team seeking to augment our capabilities with a new team of system administrators/engineers to help develop new capabilities as ESRI evolves its geospatial offerings. We are seeking an experienced GIS System Administrator/Engineer to lead the administration, optimization, and support of our enterprise GIS infrastructure. The ideal candidate will have 7–10 years of progressive experience managing ArcGIS Enterprise and ArcGIS Online, with strong expertise in backend technologies that support the Esri stack. This role requires technical depth, strong troubleshooting ability, and excellent communication skills, especially when resolving cross-system issues or coordinating with other IT stakeholders. Experience with formal IT service management (ITSM) and change management processes, such as ServiceNow, is necessary. Key Responsibilities

Administer and maintain ArcGIS Enterprise environments across development, test, and production tiers

Manage ArcGIS Online, including user and group permissions, content lifecycle, web applications, and enterprise integration

Support and optimize ArcGIS Monitor to proactively track system health, usage, and performance

Proactively recommend improvements to capabilities in a rapidly changing IT environment as new technologies are developed and organizational needs and system utilization change over time

Configure and manage ArcGIS Notebooks and GeoEvent Server for advanced analysis, automation, and real-time data feeds; troubleshoot and resolve complex GIS service issues, including dependencies across network, authentication, storage, or cloud systems

Collaborate across IT teams (infrastructure, security, networking) to coordinate planned changes and respond to incidents

Ensure compliance with change management protocols, including submission, tracking, and communication of changes via systems like ServiceNow

Oversee backend infrastructure including web servers (IIS, NGINX), relational databases (PostgreSQL/PostGIS, SQL Server), and cloud platforms (AWS, Azure)

Authentication services (SAML, Active Directory)

Develop and maintain automation scripts (Python, PowerShell, Bash) for system tasks and deployments

Create and maintain detailed system documentation, standard operating procedures, and support materials

Coordinate with Esri Technical Support and Professional Services to minimize downtime and accelerate development of new technology/capabilities

The successful candidate should bring

5–10 years of progressive experience administering ArcGIS Enterprise and ArcGIS Online in a production environment

Experience with ArcGIS Monitor, ArcGIS Notebooks, and GeoEvent Server

Proficiency with Esri components: ArcGIS Server, Portal, Data Store, Web Adaptor, ArcGIS Online, WebGISDR

Strong understanding of backend infrastructure including Windows and/or Linux servers, web services, SSL/TLS, firewalls, databases (PostgreSQL, SQL Server), and cloud deployments of geospatial data and GIS applications

Experience with change management tools such as ServiceNow and ITIL/ITSM environments

Excellent problem-solving and communication skills across technical boundaries

Advanced scripting and automation experience (Python, PowerShell, etc.)

Experience supporting GIS in cloud and hybrid environments (AWS, Azure)

Familiarity with system monitoring, security patching, and performance optimization

Basic Qualifications

Bachelor’s degree or equivalent work experience

Five to six years of relevant experience

Preferred Skills/Experience

Esri certifications (e.g., Enterprise Administration Professional, System Design Associate)

Experience with Kubernetes and container-based ArcGIS deployments

Exposure to CI/CD pipelines, DevOps, or infrastructure-as-code

Experience with web development technologies such as JavaScript, React

Familiarity with federated ArcGIS architectures and high-availability configurations

Knowledge of geospatial data standards, governance, and metadata management

Tag: INDMO Th is role offers a hybrid/flexible schedule, with in-office expectation of 3+ days per week and flexibility to work outside the office location for other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits

Our approach to benefits and total rewards considers team members’ whole selves. Benefits may vary by role, location or hours and include: Healthcare (medical, dental, vision)

Basic and optional life insurance

Disability insurance

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (2–5 weeks depending on salary grade and tenure)

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave accruals

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location; actual range may differ by location. Pay range: $119,765.00 - $140,900.00. U.S. Bank will consider qualified applicants with arrest or conviction records for employment and conducts background checks as required by local laws and applicable regulations. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct. Posting may be closed earlier due to high volume of applicants.

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