Rtideals
Description
Overview
Riverside Technologies, Inc. is currently seeking a Server & Storage Engineer. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! As a Server & Storage Engineer, you will be responsible for implementing, supporting, and maintaining server, storage, and virtualization environments based on design specifications. RTI has multiple levels of engineers with various responsibilities, including: Designing, implementing, monitoring, and managing RTI’s customers’ server and storage infrastructure Maximizing uptime and performance of critical systems Modifying, repairing, and upgrading server and storage systems Field Engineering up to 50% travel What You’ll Be Doing
Providing onsite and/or remote support for servers, storage arrays, hypervisors, and backup systems Designing and implementing server and storage solutions, including virtualization, SAN/NAS, and cloud integrations Installing, configuring, and supporting servers (Windows, Linux, VMware, Hyper-V) and enterprise storage systems (SAN, NAS, DAS) Monitoring server performance, storage utilization, and system health, investigating faults, and resolving issues for our customers Performing system upgrades, patch management, firmware updates, and capacity planning Working with OEMs, distributors, third-party support, and service vendors to ensure systems meet performance and availability expectations Providing technical assistance and support for incoming issues related to servers, storage, operating systems, and virtualization platforms Communicating accurately, concisely, and professionally with the customer about repair steps taken, parts ordered, and time estimated until completion Maintaining documentation and communicating updates to project teams and customers Performing other related duties as assigned What You’ll Need
Bachelor’s degree or equivalent experience in information technology, computer science, or related field preferred Server, storage, and virtualization certifications highly desired: HPE, VMware VCP, Microsoft (MCSA/MCSE), Dell EMC, CompTIA Server+ Knowledge of backup and disaster recovery solutions (Veeam, Commvault, etc.) is a plus 1 year in field service support role supporting a variety of server and storage environments 3+ years' experience in server, storage, and virtualization design and deployment is highly desired Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays Must be available for varying shifts depending on customers’ needs Ability to maintain a high degree of professionalism in actions, demeanor, and dress Must have exceptional driving record and have a valid driver’s license Regular reliable attendance Must be able to pass drug screening and background check Must have ability to move equipment weighing up to 50 lbs. Must be able to climb ladders and be comfortable working at heights of 3-40 ft. What You Can Look Forward to
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION : A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges. CREATIVITY : A creative environment with creative people – we enjoy finding creative solutions to different challenges. TEAMWORK : A team-centric environment - we thrive on working with others to reach a common goal.
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Riverside Technologies, Inc. is currently seeking a Server & Storage Engineer. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! As a Server & Storage Engineer, you will be responsible for implementing, supporting, and maintaining server, storage, and virtualization environments based on design specifications. RTI has multiple levels of engineers with various responsibilities, including: Designing, implementing, monitoring, and managing RTI’s customers’ server and storage infrastructure Maximizing uptime and performance of critical systems Modifying, repairing, and upgrading server and storage systems Field Engineering up to 50% travel What You’ll Be Doing
Providing onsite and/or remote support for servers, storage arrays, hypervisors, and backup systems Designing and implementing server and storage solutions, including virtualization, SAN/NAS, and cloud integrations Installing, configuring, and supporting servers (Windows, Linux, VMware, Hyper-V) and enterprise storage systems (SAN, NAS, DAS) Monitoring server performance, storage utilization, and system health, investigating faults, and resolving issues for our customers Performing system upgrades, patch management, firmware updates, and capacity planning Working with OEMs, distributors, third-party support, and service vendors to ensure systems meet performance and availability expectations Providing technical assistance and support for incoming issues related to servers, storage, operating systems, and virtualization platforms Communicating accurately, concisely, and professionally with the customer about repair steps taken, parts ordered, and time estimated until completion Maintaining documentation and communicating updates to project teams and customers Performing other related duties as assigned What You’ll Need
Bachelor’s degree or equivalent experience in information technology, computer science, or related field preferred Server, storage, and virtualization certifications highly desired: HPE, VMware VCP, Microsoft (MCSA/MCSE), Dell EMC, CompTIA Server+ Knowledge of backup and disaster recovery solutions (Veeam, Commvault, etc.) is a plus 1 year in field service support role supporting a variety of server and storage environments 3+ years' experience in server, storage, and virtualization design and deployment is highly desired Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays Must be available for varying shifts depending on customers’ needs Ability to maintain a high degree of professionalism in actions, demeanor, and dress Must have exceptional driving record and have a valid driver’s license Regular reliable attendance Must be able to pass drug screening and background check Must have ability to move equipment weighing up to 50 lbs. Must be able to climb ladders and be comfortable working at heights of 3-40 ft. What You Can Look Forward to
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION : A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges. CREATIVITY : A creative environment with creative people – we enjoy finding creative solutions to different challenges. TEAMWORK : A team-centric environment - we thrive on working with others to reach a common goal.
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