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Tentamus Fredericksburg, VA

Associate Systems Administrator

Tentamus Fredericksburg, VA, Portland, Oregon, United States, 97204

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Overview

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Associate Systems Administrator

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Tentamus Fredericksburg, VA . This role is based in Portland, Oregon and focuses on frontline IT support, end-user services, and learning core system administration skills while collaborating with our global IT team.

Responsibilities

Provide frontline support for desktops, laptops, mobile devices, and common software applications. Assist with managing IT tickets in ClickUp and ensure timely updates and resolutions. Support end users with account setup, password resets, and general troubleshooting. Help maintain and update IT documentation, user guides, and knowledge base articles. Assist senior IT staff with basic server, network, and cloud administration tasks. Participate in routine system maintenance, patching, and monitoring. Learn and apply Tentamus IT standards and security practices in daily tasks. Collaborate with the global Tentamus IT team on projects and upgrades as assigned.

Qualifications

Hold an Associate's degree in information technology, computer science, or related field; or equivalent technical training/experience. 1-2 years of IT helpdesk, desktop support, or related experience (internships and co-op experience accepted). Familiarity with Windows and macOS desktop administration. Basic understanding of Active Directory and user/group management. Knowledge of fundamental networking concepts (IP addressing, DNS, VPN). Experience with Microsoft 365 applications and common business productivity tools. Strong troubleshooting, communication, and customer service skills. Willingness and ability to learn new technologies and systems. Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) a plus. Exposure to virtualization technologies (VMware or Hyper-V) or basic scripting is helpful.

Position Type & Schedule

This is a full-time, Portland, Oregon based (Columbia Laboratories) hybrid position, Monday - Friday, 8:00 AM - 5:00 PM. This role may require occasional evening/weekend work for issues that arise. Travel to other Tentamus sites is required and may be frequent.

Physical & Mental Requirements

Regularly required to sit at a desk, use hands and fingers to operate a computer, and communicate. Must be able to lift up to 50 lbs. Specific vision abilities include near and far distance, color, peripheral, and depth perception.

What’s In It For You?

Annual Salary between $70,000 - $80,000 with comprehensive and low-cost benefit plans (medical, dental, vision, disability, life insurance, EAP). Ample PTO and a matching 401k.

About Tentamus

Labs for Life. We are a global network of full-service accredited analytical laboratories providing quality and safety analysis for clients locally, nationally, and beyond using proven methods of chemistry and microbiology. With 20 labs in North America and growing (100 globally), we celebrate our talented, diverse scientific and service-oriented professionals.

For more information: Tentamus official site: https://www.tentamus.com/

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