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LOVE SOLVING TECH PROBLEMS? WE'VE GOT THE ROLE FOR YOU! We are looking for an Associate Systems Administrator based in Portland, Oregon to be the frontline support for desktops, mobile devices, account setups, and IT tickets. Youll be the go-to resource that keeps our team connected and productive, with hands-on experience in servers, networks, and cloud systems while collaborating with our global IT team. If you are eager to grow your skills, solve problems, and make technology work seamlessly, this role is a strong launchpad. Apply today and level up your career. YOUR ROLE AS PART OF THE TENTAMUS TEAM The Associate Systems Administrator provides first-line technical support and assists with maintaining Tentamus North Americas IT systems and infrastructure. This role focuses on daily operational tasks, end-user support, and learning core system administration skills while working closely with senior IT staff. Duties include but are not limited to: Provide frontline support for desktops, laptops, mobile devices, and common software applications. Assist with managing IT tickets in ClickUp and ensure timely updates and resolutions. Support end users with account setup, password resets, and general troubleshooting. Help maintain and update IT documentation, user guides, and knowledge base articles. Assist senior IT staff with basic server, network, and cloud administration tasks. Participate in routine system maintenance, patching, and monitoring. Learn and apply Tentamus IT standards and security practices in daily tasks. Collaborate with the global Tentamus IT team on projects and upgrades as assigned. TO THRIVE AS THE ASSOCIATE SYSTEMS ADMINISTRATOR Our ideal candidate will be authorized to work in the United States indefinitely without restriction or sponsorship and possess strong problem-solving and communication skills, and a high attention to detail. Other qualifications include: Hold an Associate's degree in information technology, computer science, or related field; or equivalent technical training/experience. 12 years of IT helpdesk, desktop support, or related experience (internships and co-op experience accepted). Familiarity with Windows and macOS desktop administration. Basic understanding of Active Directory and user/group management. Knowledge of fundamental networking concepts (IP addressing, DNS, VPN). Experience with Microsoft 365 applications and common business productivity tools. Strong troubleshooting, communication, and customer service skills. Willingness and ability to learn new technologies and systems. Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) a plus. Exposure to virtualization technologies (VMware or Hyper-V) or basic scripting is helpful. POSITION TYPE & SCHEDULE This is a full-time, Portland, Oregon based position (Columbia Laboratories), hybrid position, Monday Friday, 8:00 AM 5:00 PM. This role occasionally requires evening/weekend work for issues that may arise. Travel to other Tentamus sites is required and may be frequent. This position typically operates indoors in either an in-person office setting or working from home, and the noise level is usually moderate to loud in server room environments. MENTAL AND PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to use hands and fingers, reach with hands and arms, talk, and hear. The employee is regularly required to sit at a desk working on a computer. Specific vision abilities include near distance, far distance, color, peripheral vision, and depth perception. Must be able to lift 50 lbs at a time. WHAT'S IN IT FOR YOU? Annual Salary between $70,000 - $80,000, comprehensive and low-cost benefit plans (medical, dental, vision, disability, life insurance, EAP). Ample PTO and a matching 401k. ABOUT TENTAMUS Labs for Life. We are a global network of full-service accredited analytical laboratories providing crucial quality and safety analysis for clients locally, nationally, and beyond using proven methods of chemistry and microbiology. With 20 labs in North America and growing (100 globally), we celebrate having talented diverse scientific and service-oriented professionals. For more information, visit Tentamus at tentamus.com. #J-18808-Ljbffr
LOVE SOLVING TECH PROBLEMS? WE'VE GOT THE ROLE FOR YOU! We are looking for an Associate Systems Administrator based in Portland, Oregon to be the frontline support for desktops, mobile devices, account setups, and IT tickets. Youll be the go-to resource that keeps our team connected and productive, with hands-on experience in servers, networks, and cloud systems while collaborating with our global IT team. If you are eager to grow your skills, solve problems, and make technology work seamlessly, this role is a strong launchpad. Apply today and level up your career. YOUR ROLE AS PART OF THE TENTAMUS TEAM The Associate Systems Administrator provides first-line technical support and assists with maintaining Tentamus North Americas IT systems and infrastructure. This role focuses on daily operational tasks, end-user support, and learning core system administration skills while working closely with senior IT staff. Duties include but are not limited to: Provide frontline support for desktops, laptops, mobile devices, and common software applications. Assist with managing IT tickets in ClickUp and ensure timely updates and resolutions. Support end users with account setup, password resets, and general troubleshooting. Help maintain and update IT documentation, user guides, and knowledge base articles. Assist senior IT staff with basic server, network, and cloud administration tasks. Participate in routine system maintenance, patching, and monitoring. Learn and apply Tentamus IT standards and security practices in daily tasks. Collaborate with the global Tentamus IT team on projects and upgrades as assigned. TO THRIVE AS THE ASSOCIATE SYSTEMS ADMINISTRATOR Our ideal candidate will be authorized to work in the United States indefinitely without restriction or sponsorship and possess strong problem-solving and communication skills, and a high attention to detail. Other qualifications include: Hold an Associate's degree in information technology, computer science, or related field; or equivalent technical training/experience. 12 years of IT helpdesk, desktop support, or related experience (internships and co-op experience accepted). Familiarity with Windows and macOS desktop administration. Basic understanding of Active Directory and user/group management. Knowledge of fundamental networking concepts (IP addressing, DNS, VPN). Experience with Microsoft 365 applications and common business productivity tools. Strong troubleshooting, communication, and customer service skills. Willingness and ability to learn new technologies and systems. Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) a plus. Exposure to virtualization technologies (VMware or Hyper-V) or basic scripting is helpful. POSITION TYPE & SCHEDULE This is a full-time, Portland, Oregon based position (Columbia Laboratories), hybrid position, Monday Friday, 8:00 AM 5:00 PM. This role occasionally requires evening/weekend work for issues that may arise. Travel to other Tentamus sites is required and may be frequent. This position typically operates indoors in either an in-person office setting or working from home, and the noise level is usually moderate to loud in server room environments. MENTAL AND PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to use hands and fingers, reach with hands and arms, talk, and hear. The employee is regularly required to sit at a desk working on a computer. Specific vision abilities include near distance, far distance, color, peripheral vision, and depth perception. Must be able to lift 50 lbs at a time. WHAT'S IN IT FOR YOU? Annual Salary between $70,000 - $80,000, comprehensive and low-cost benefit plans (medical, dental, vision, disability, life insurance, EAP). Ample PTO and a matching 401k. ABOUT TENTAMUS Labs for Life. We are a global network of full-service accredited analytical laboratories providing crucial quality and safety analysis for clients locally, nationally, and beyond using proven methods of chemistry and microbiology. With 20 labs in North America and growing (100 globally), we celebrate having talented diverse scientific and service-oriented professionals. For more information, visit Tentamus at tentamus.com. #J-18808-Ljbffr