Senior Infrastructure Engineer – AD, PKI & DNS

Join to apply for the

Senior Infrastructure Engineer – AD, PKI & DNS

role at

Berkley Technology Services Company Details Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be at the forefront of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight, and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices for our supported systems and researching innovative technologies. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. The Company is an equal employment opportunity employer. Responsibilities Seeking a dynamic

Sr. System Engineer, IAM PIM

with a strong background in Identity Access Management (IAM) technologies and systems infrastructure. The ideal candidate will actively engage in the planning, architecture, and execution of systems, serving as a pivotal liaison between the organization and key vendors such as Microsoft and AppViewX. This role demands a proactive approach to problem resolution, the ability to serve as a lead on projects, and a commitment to mentoring technical staff. The successful candidate will possess deep expertise in Entra ID, Active Directory, and PKI. Responsibilities include documenting platform topology, system level programming/scripting, and leading the design and implementation of comprehensive IAM policies. Key Functions Include But Are Not Limited To

Serve as liaison to vendors (e.g., Microsoft, AppViewX, etc.) to facilitate problem resolution. Actively participate in the planning and implementation of systems, infrastructure, and related hardware and software in response to incoming customer requests and organizational requirements. Be able to serve as a Lead Engineer on engagements and work directly with Project Management, Account Management, and Customer teams. Mentor and cross-train technical staff, peers, and subordinate team members in technologies and best practices. Provides guidance on BTS development standards and quality expectations to employees entering the job family. Collaborate with technical staff, including project managers. Customer liaison for solutions including presentation of design and deployment strategies. Provide subject matter expertise in Active Directory, DNS, and Windows Server operating systems. Responsible for system level programming / scripting on an ad hoc basis and to facilitate the management of supported applications and technologies. Develop the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. Performs configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support. Manage end user accounts, permissions, and access rights in accordance with best practices regarding privacy, security, and regulatory compliance. Participate and adhere to defined ITIL standards for incident, request, and change management. Document problems and resolution for future reference. Document platform configurations and standards. Maintain excellent communication skills, particularly across functional technical areas. Possess strong analytical abilities and professional office experience. Address and resolve issues with PKI, and tools like AppViewX for certificate lifecycle management, ensuring their smooth integration into existing systems for effective access management. Lead IAM technology deployment projects, such as AppViewX for certificate lifecycle management. Develop and manage the implementation of policies and procedures for system provisioning and maintenance, emphasizing IAM. Lead the creation of comprehensive IAM policies, utilizing Group Policy Objects (GPO) and Entra ID Conditional Access Policies. Research emerging IAM technologies, including new products, services, protocols, and standards. Engage in system level programming/scripting to support enterprise applications and automation for PKI and certificate lifecycle management. As a lead PKI Expert, design and implement a secure, scalable two-tier PKI infrastructure. On Call Rotation (PIC) is required Qualifications

Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered. PKI design, administration, and support for a minimum of 5 years Microsoft Windows Server technology for a minimum of 5 years Active Directory, DNS, and DHCP administration support for a minimum of 5 years Entra ID and Intune experience for a minimum of 3 years

#J-18808-Ljbffr