Wounded Warrior Project
Grassroots and Constituent Affairs Coordinator
Wounded Warrior Project, Washington, District of Columbia, us, 20022
Overview
Grassroots and Constituent Affairs Coordinator. Join to apply for the Grassroots and Constituent Affairs Coordinator role at Wounded Warrior Project (WWP). Responsibilities
Monitor inbound correspondence for the GCR team through a variety of established channels including Microsoft Outlook and Salesforce and ensure the timely distribution and disposition of all incoming inquiries. Assist with the scheduling, coordination, and execution of GCR activities, events, and initiatives, including but not limited to Congressional fly-ins; volunteer advocacy summits; GCR webinars; WWP Soldier Ride DC; congressional district events; roundtables; conferences, and other events. Prepare internal and external correspondence, reports, and materials (e.g., drafting emails and correspondence; collecting data; generating reports and memos; creating presentations and training materials). Assist with the development and formatting of content for the Project Advocacy Newsletter. Manage and develop the Grassroots & Constituent Affairs Mission Central page(s) to include timely updates; development of content; and validation of information. Contribute to the development, updating, and distribution of relevant grassroots campaign materials, resources, and tools for WWP volunteers, including digital and print advocacy communications. Ensure the accuracy and timely entry of all activities, data, constituent interactions, and other relevant information related to grassroots and constituent affairs activities utilizing internal platforms (e.g., Salesforce, Quorum, CVENT, etc.). Establish working relationships with WWP teammates across the organization to advance the mission and the GCR program strategy and goals. Maintain broad and in-depth knowledge and understanding of Military Service Organization (MSO) and Veteran Service Organization (VSO) community needs, concerns, issues, trends, and best practices. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization's mission. Demonstrated understanding of WWP and its mission, values, programs, and services, and their impact on Wounded Warriors and their families. General understanding of public policy issues impacting the veteran and military communities, as well as the legislative process. General understanding of MSO and VSO community needs, concerns, and issues. Excellent organizational and time-management skills, with the ability to adapt to changing priorities and meet deadlines while working independently with limited supervision. Highly effective written and verbal communication skills; strict attention to detail. Ability to initiate contact and communicate with previously unknown individuals or entities to accomplish tasks and establish relationships. Ability to interact effectively with diverse individuals and build working relationships. Ability to manage sensitive matters with diplomacy and confidentiality. High energy level; self-starter; willing to take initiative. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). Commitment to high ethical standards and conduct. Mission-driven, guided by core values, and a positive team contributor. Experience
Two years of customer service experience communicating with constituents or clients. One year of advocacy, legislative, policy, or equivalent experience, preferably in a government or non-profit organization. Education
Bachelor’s degree in a relevant field of study. Equivalent combination of education, experience, training, or certification considered in lieu of degree. Certifications & Licensure
Ability to obtain ASIST Certification within 1 year of hire. ASIST Certification preferred. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 50% travel. Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
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Grassroots and Constituent Affairs Coordinator. Join to apply for the Grassroots and Constituent Affairs Coordinator role at Wounded Warrior Project (WWP). Responsibilities
Monitor inbound correspondence for the GCR team through a variety of established channels including Microsoft Outlook and Salesforce and ensure the timely distribution and disposition of all incoming inquiries. Assist with the scheduling, coordination, and execution of GCR activities, events, and initiatives, including but not limited to Congressional fly-ins; volunteer advocacy summits; GCR webinars; WWP Soldier Ride DC; congressional district events; roundtables; conferences, and other events. Prepare internal and external correspondence, reports, and materials (e.g., drafting emails and correspondence; collecting data; generating reports and memos; creating presentations and training materials). Assist with the development and formatting of content for the Project Advocacy Newsletter. Manage and develop the Grassroots & Constituent Affairs Mission Central page(s) to include timely updates; development of content; and validation of information. Contribute to the development, updating, and distribution of relevant grassroots campaign materials, resources, and tools for WWP volunteers, including digital and print advocacy communications. Ensure the accuracy and timely entry of all activities, data, constituent interactions, and other relevant information related to grassroots and constituent affairs activities utilizing internal platforms (e.g., Salesforce, Quorum, CVENT, etc.). Establish working relationships with WWP teammates across the organization to advance the mission and the GCR program strategy and goals. Maintain broad and in-depth knowledge and understanding of Military Service Organization (MSO) and Veteran Service Organization (VSO) community needs, concerns, issues, trends, and best practices. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. Knowledge, Skills, & Abilities
Highly motivated, passionate, and creative team player with a demonstrated commitment to the organization's mission. Demonstrated understanding of WWP and its mission, values, programs, and services, and their impact on Wounded Warriors and their families. General understanding of public policy issues impacting the veteran and military communities, as well as the legislative process. General understanding of MSO and VSO community needs, concerns, and issues. Excellent organizational and time-management skills, with the ability to adapt to changing priorities and meet deadlines while working independently with limited supervision. Highly effective written and verbal communication skills; strict attention to detail. Ability to initiate contact and communicate with previously unknown individuals or entities to accomplish tasks and establish relationships. Ability to interact effectively with diverse individuals and build working relationships. Ability to manage sensitive matters with diplomacy and confidentiality. High energy level; self-starter; willing to take initiative. Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). Commitment to high ethical standards and conduct. Mission-driven, guided by core values, and a positive team contributor. Experience
Two years of customer service experience communicating with constituents or clients. One year of advocacy, legislative, policy, or equivalent experience, preferably in a government or non-profit organization. Education
Bachelor’s degree in a relevant field of study. Equivalent combination of education, experience, training, or certification considered in lieu of degree. Certifications & Licensure
Ability to obtain ASIST Certification within 1 year of hire. ASIST Certification preferred. Work Environment/Physical Demands
General office environment; temperature controlled. Up to 50% travel. Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
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