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The Marcus Corporation

Upper Bar Cocktail Server

The Marcus Corporation, Milwaukee, Wisconsin, United States, 53244

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POSITION PURPOSE:

As a Cocktail Server you will be working in a social environment where you have the opportunity to connect with guests and build relationships. Among the social aspect of a Cocktail Server, you will provide the service of food and beverage to our guests in a friendly and timely manner.

ESSENTIAL FUNCTIONS:

• Greet guests in a timely, friendly, and courteous manner and explain all specials and promotions.

• Take orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks.

• Input orders into point of sale system and inform bartender an order was made in a timely manner.

• Present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.

• Keep guest tables and floors clean. Assist with bar area organization and overall cleanliness.

• Replenish beverages and check guest satisfaction regularly.

• Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

• Other duties as assigned.

POSITION REQUIREMENTS:

• Prior cocktail service experience preferred; must be at least 18 years old to serve alcohol.

• Basic knowledge of food and beverage preparation, including spirits, beer, wine, and trending liquors.

• Ability to memorize and promote menu items and specials.

• Proficient in English for menu comprehension, promotions, and guest communication.

• Ability to carry and transport trays up to 40 lbs. through crowded areas for the duration of a shift.

• Skilled in operating POS systems for order entry and payment processing.

• Must obtain and maintain all required licenses or certifications (bartender certifications preferred).

• Flexible availability, including days, nights, weekends, and holidays.

• Strong guest service skills with the ability to work under pressure in high-volume environments.