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River Center Outlets

Upper Bar Cocktail Server

River Center Outlets, Milwaukee, Wisconsin, United States, 53244

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Description POSITION PURPOSE:

As a Cocktail Server you will be working in a social environment where you have the opportunity to connect with guests and build relationships. Among the social aspect of a Cocktail Server, you will provide the service of food and beverage to our guests in a friendly and timely manner. ESSENTIAL FUNCTIONS: ·

Greet guests in a timely, friendly, and courteous manner and explain all specials and promotions. ·

Take orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks. ·

Input orders into point of sale system and inform bartender an order was made in a timely manner. ·

Present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again. ·

Keep guest tables and floors clean. Assist with bar area organization and overall cleanliness. ·

Replenish beverages and check guest satisfaction regularly. ·

Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. ·

Other duties as assigned. POSITION REQUIREMENTS: ·

Prior cocktail service experience preferred; must be at least 18 years old to serve alcohol. ·

Basic knowledge of food and beverage preparation, including spirits, beer, wine, and trending liquors. ·

Ability to memorize and promote menu items and specials. ·

Proficient in English for menu comprehension, promotions, and guest communication. ·

Ability to carry and transport trays up to 40 lbs. through crowded areas for the duration of a shift. ·

Skilled in operating POS systems for order entry and payment processing. ·

Must obtain and maintain all required licenses or certifications (bartender certifications preferred). ·

Flexible availability, including days, nights, weekends, and holidays. ·

Strong guest service skills with the ability to work under pressure in high-volume environments.