DHL Global Forwarding
ORD-Ocean Freight Accounts Receivables (A/R) Analyst
DHL Global Forwarding, Chicago, Illinois, United States, 60290
Overview
Job Title:
Ocean Freight Accounts Receivables (A/R) Analyst Job Location:
Chicago, Illinois DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dpdhl.com/en/career.html This OFR Analyst role will be responsible for providing timely and accurate maintenance of Accounts Receivables subsequent to original invoicing. The selected candidate will be in charge of researching, validating and processing requests for additional supporting documents, adjustments, corrections and refunds. S/he will also be responsible for identifying trends and analyzing root causes of AR issues and coordinate resolution with OFR departments. Qualifications
Good knowledge of Forwarding business, DGF OFR product, both Exports and Imports Advanced knowledge of various systems such as CW1/GCCS/EDM Good telephone and e-mail skills Strong negotiation and administrative skills Very detail-oriented with an ability to positively influence others across multiple groups An ability to work independently relying on experience and judgment to plan and accomplish daily deliverables Results-driven Performs all of the standard and all of the specialized and most complex aspects of the function Experience in Finance and Accounting preferred Generally 5 years of experience in related area of responsibility Main Tasks
Understand and work on the weekly GCCS Report by meeting our company's KPIs Understand and provide invoices and supporting documents to Collections/Customers Understand and follow customers SOPs and COPs Research and analyze customer disputes and take action accordingly Participate in customer calls to address outstanding issues Attend weekly calls with Collections Complete training as required Initiate and/or assist in process improvements Work proactively with station management for improved Accounts Receivables Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our People and Capabilities
The largest global network with more than ~30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service Our Vision, Mission, Values, and Goals
Our Vision:
The Logistics Company for the World Our Mission:
Excellence. Simply Delivered. Our Purpose:
We connect people, improving their lives. Our Values:
Respect & Results Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility About DHL Global Forwarding (DGF)
DHL Global Forwarding is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is asset-light, based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer routing options and meet the demand for multimodal shipments. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Equal Opportunity
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
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Job Title:
Ocean Freight Accounts Receivables (A/R) Analyst Job Location:
Chicago, Illinois DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dpdhl.com/en/career.html This OFR Analyst role will be responsible for providing timely and accurate maintenance of Accounts Receivables subsequent to original invoicing. The selected candidate will be in charge of researching, validating and processing requests for additional supporting documents, adjustments, corrections and refunds. S/he will also be responsible for identifying trends and analyzing root causes of AR issues and coordinate resolution with OFR departments. Qualifications
Good knowledge of Forwarding business, DGF OFR product, both Exports and Imports Advanced knowledge of various systems such as CW1/GCCS/EDM Good telephone and e-mail skills Strong negotiation and administrative skills Very detail-oriented with an ability to positively influence others across multiple groups An ability to work independently relying on experience and judgment to plan and accomplish daily deliverables Results-driven Performs all of the standard and all of the specialized and most complex aspects of the function Experience in Finance and Accounting preferred Generally 5 years of experience in related area of responsibility Main Tasks
Understand and work on the weekly GCCS Report by meeting our company's KPIs Understand and provide invoices and supporting documents to Collections/Customers Understand and follow customers SOPs and COPs Research and analyze customer disputes and take action accordingly Participate in customer calls to address outstanding issues Attend weekly calls with Collections Complete training as required Initiate and/or assist in process improvements Work proactively with station management for improved Accounts Receivables Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Our People and Capabilities
The largest global network with more than ~30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service Our Vision, Mission, Values, and Goals
Our Vision:
The Logistics Company for the World Our Mission:
Excellence. Simply Delivered. Our Purpose:
We connect people, improving their lives. Our Values:
Respect & Results Our Goals:
Employer, Provider, and Investment of Choice, Living Responsibility About DHL Global Forwarding (DGF)
DHL Global Forwarding is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services. Our business model is asset-light, based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer routing options and meet the demand for multimodal shipments. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html Equal Opportunity
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Work Authorization
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
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