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DHL Global Forwarding

Warehouse Operations Supervisor

DHL Global Forwarding, Chicago, Illinois, United States, 60290

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Overview Job Title:

Warehouse Operations Supervisor

Job Location:

Chicago, IL

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for a Warehouse Operations Supervisor who will support and ensure warehouse operational activities are in alignment with profit and expense goals, while providing the highest possible service to the market customer base. In addition, will ensure compliance with corporate policies and government regulations and provide a work-environment conducive to superior productivity, safety, quality and morale.

Key Responsibilities

Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control.

Will manage the use of material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers

Provides customer support for logistics problems.

Coordinates transportation of customer materials to and from the Hub/Gateway facility.

Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch

Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff

Coordinates with station, regional management and service centers regarding development and retention of customer base.

Develops, recommends and implements process and procedure improvements for service delivery to the customer.

Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support

Responsible for the Key Performance indicators and ensures budget targets are met

Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff.

Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Additional responsibilities include grievance administration, conflict resolution, mentoring and consistent application of disciplinary actions in accordance with Company policy or CBA (if applicable)

Skills / Requirements

2+ years' experience in the logistics/freight forwarding or airfreight industry preferred

Experience with building pallets / ULDs required

1+ years' supervisory / leadership experience strongly preferred

Perishable/Pharma Knowledge Required

BA/BS degree a plus

Exceptional communication skills (verbal, written, and presentations)

Comprehensive knowledge of distribution methods and standard warehouse operating procedures

Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)

Demonstrated leadership ability to include driving KPIs, employee engagement / team building

Strong ability to develop, coach, train, and mentor staff to success

Why join DHL Global Forwarding? We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our

TOP EMPLOYER

prestige certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. At DGF, we focus on building people so they can build the business, and every success comes from our employees.

As the world's leading logistics company, DHL offers a wide range of job challenges and opportunities. Our performance management system supports recognizing potential, evaluating performance, and planning career development with DHL. We aim to enable responsibility and growth, personally and professionally.

We are proud of our history and our growth as a global market leader. Our aspiration is to be the undisputed leader in our industry.

The largest global network with more than 30,000 passionate employees

The most efficient processes and fastest response times

The best solutions and best customer service

About DHL Global Forwarding (DGF) DHL Global Forwarding (DGF) is the world leader in air freight services and a leading provider of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF provides end-to-end logistics solutions from factory to shop floor, including special transport-related services.

Our business model is asset-light, based on brokering transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, optimize network utilization, and offer routing options to meet demand for multimodal shipments.

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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