Canteen North America
District Operations Manager- Fremont, CA
Canteen North America, Fremont, California, us, 94537
District Operations Manager - Fremont, CA
Join to apply for the District Operations Manager - Fremont, CA role at Canteen North America. Overview
The District Operations Manager (DOM) is a strategic leader responsible for optimizing branch operations across delivery and warehouse functions. This role ensures service excellence, drives execution of strategic priorities, and fosters a culture of safety, accountability, and continuous improvement. The DOM is accountable for key performance indicators (KPIs) including service levels, productivity, financial performance, compliance, and employee engagement. This leader partners closely with Customer Service Managers and regional leadership to deliver scalable, consistent operations that meet internal and client expectations. Responsibilities
Operational Leadership
Lead all branch operational functions: warehouse, delivery, fleet, and service support Manage and develop supervisors and frontline associates Monitor KPIs and implement improvements in service, safety, quality, and efficiency
Financial & Strategic Oversight
Own branch-level P&L; manage labor, inventory, fleet, and service costs Support budgeting and cost control initiatives Present monthly operational reviews to senior leadership
Safety & Compliance
Champion a safety-first culture; ensure compliance with DOT, OSHA, and company protocols Lead incident investigations and corrective action planning Ensure adherence to SOPs, regulatory requirements, and client contracts
Fleet & Logistics
Optimize routing strategies and fleet performance Conduct audits and adopt technology to improve logistics
Client & Cross-Functional Collaboration
Partner with Customer Service Managers and Account Managers to support client retention and growth Collaborate with Equipment Service, Procurement, IT, and other departments to drive execution
Talent Development
Oversee training, coaching, and performance management Build a talent pipeline and support leadership development
Facility & Project Support
Monitor food safety, product quality, and cleanliness standards Support capital projects and facility improvements Represent the branch in corporate and regional strategy meetings
Qualifications
5+ years of progressive leadership in operations, logistics, or supply chain (foodservice/distribution/retail preferred) Experience managing delivery and warehouse operations across multiple departments Proven success developing frontline leaders and large hourly teams Strong financial acumen with P&L ownership Expertise in routing, fleet operations, and logistics systems (e.g., GreenMile, Descartes) Familiarity with OSHA, DOT, and safety regulations Experience in union environments and labor relations Proficiency in Microsoft Excel, ERP/WMS systems, fleet tracking, and BI tools Strong communication and cross-functional collaboration skills Lean Six Sigma, PMP, or similar certification preferred Bachelor’s degree in Business, Operations Management, Logistics, or related field preferred Benefits
Associates at Canteen are offered a comprehensive benefits program. Full-time and part-time positions may include retirement plans, health and wellness benefits, discount programs, identity theft protection, and voluntary benefits. Full-time employees may be eligible for medical, dental, vision, life, disability, and commuter benefits, plus Employee Assistance Program and flexible spending accounts where applicable. About Compass Group: Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Applications are accepted on an ongoing basis. Our drug-free workplace policy applies where required by law.
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Join to apply for the District Operations Manager - Fremont, CA role at Canteen North America. Overview
The District Operations Manager (DOM) is a strategic leader responsible for optimizing branch operations across delivery and warehouse functions. This role ensures service excellence, drives execution of strategic priorities, and fosters a culture of safety, accountability, and continuous improvement. The DOM is accountable for key performance indicators (KPIs) including service levels, productivity, financial performance, compliance, and employee engagement. This leader partners closely with Customer Service Managers and regional leadership to deliver scalable, consistent operations that meet internal and client expectations. Responsibilities
Operational Leadership
Lead all branch operational functions: warehouse, delivery, fleet, and service support Manage and develop supervisors and frontline associates Monitor KPIs and implement improvements in service, safety, quality, and efficiency
Financial & Strategic Oversight
Own branch-level P&L; manage labor, inventory, fleet, and service costs Support budgeting and cost control initiatives Present monthly operational reviews to senior leadership
Safety & Compliance
Champion a safety-first culture; ensure compliance with DOT, OSHA, and company protocols Lead incident investigations and corrective action planning Ensure adherence to SOPs, regulatory requirements, and client contracts
Fleet & Logistics
Optimize routing strategies and fleet performance Conduct audits and adopt technology to improve logistics
Client & Cross-Functional Collaboration
Partner with Customer Service Managers and Account Managers to support client retention and growth Collaborate with Equipment Service, Procurement, IT, and other departments to drive execution
Talent Development
Oversee training, coaching, and performance management Build a talent pipeline and support leadership development
Facility & Project Support
Monitor food safety, product quality, and cleanliness standards Support capital projects and facility improvements Represent the branch in corporate and regional strategy meetings
Qualifications
5+ years of progressive leadership in operations, logistics, or supply chain (foodservice/distribution/retail preferred) Experience managing delivery and warehouse operations across multiple departments Proven success developing frontline leaders and large hourly teams Strong financial acumen with P&L ownership Expertise in routing, fleet operations, and logistics systems (e.g., GreenMile, Descartes) Familiarity with OSHA, DOT, and safety regulations Experience in union environments and labor relations Proficiency in Microsoft Excel, ERP/WMS systems, fleet tracking, and BI tools Strong communication and cross-functional collaboration skills Lean Six Sigma, PMP, or similar certification preferred Bachelor’s degree in Business, Operations Management, Logistics, or related field preferred Benefits
Associates at Canteen are offered a comprehensive benefits program. Full-time and part-time positions may include retirement plans, health and wellness benefits, discount programs, identity theft protection, and voluntary benefits. Full-time employees may be eligible for medical, dental, vision, life, disability, and commuter benefits, plus Employee Assistance Program and flexible spending accounts where applicable. About Compass Group: Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Applications are accepted on an ongoing basis. Our drug-free workplace policy applies where required by law.
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