Goodwill Industries of Greater New York and Northern New Jersey
Assistant Store Manager
Goodwill Industries of Greater New York and Northern New Jersey, Ledgewood, New Jersey, us, 07852
Overview
Position Title: Assistant Store Manager Department: Retail Reports To (Title): Retail Store Manager Position Type: FLSA - Non-Exempt General Purpose:
The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure the delivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable. Essential Functions
Operate in accordance with the established hours of business and be properly staffed Ensure that general conditions of store meet high standards at all times Ensure performance standards and goals are met regularly Control and minimize store expenses Maintain a supply of cash and change sufficient to meet daily business needs Ensure that the premises are at all times safe for customers and employees Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance Schedule interviews, and recommend hiring of store employees Conduct initial training, recurrent training, or training in new skills, policies, or procedures Assist store manager with employee performance evaluation and discussion Assist store manager to recommend raises for employees Enforce corporate personnel, loss prevention and operational policies and procedures Investigate and resolve employee complaints, grievances, or conflicts Ensure that employees accurately and properly record all hours worked Process, price, tag, hang, and display merchandise to maximize sales Recommend ways to increase sales, efficiency Develop and expand local donor base Establish and monitor sound cash-handling procedures consistent with company policy Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required Answer employees’ questions as to policies, procedures, etc. Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems Ensure that the store is adequately but not excessively stocked with merchandise at all times Organize back-room production area to optimize merchandise output Ensure that employees have been trained in and are complying with security policies and procedures Train employees on loss prevention policies Establish and monitor sound cash-handling procedures consistent with company policy Train employees on loss prevention policies Ensure timely bank deposits either personally or by higher management Maintain excellent cleanliness of the store, including restrooms, donation center, and back room Ensure safety and security of store assets and premises Conduct employee bag and locker checks regularly Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests Prepare and review banking documents, such as deposit slips, and compare to store reports Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and Responsible for payroll reconciliation in the absence of the Store Manager Qualifications
Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing Undergone two (2) years of supervisory experience and two (2) years of retail experience Experience with supervision and training direct reports in all aspects of store operations Must be able to work flexible hours Skills Required
Outstanding organizational skills Ability to calculate amounts Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Supervisory Roles
Directly supervises sales people, and production staff Reports directly to retail manager Special Working Conditions
The work environment is mostly indoors. Donated goods may be at times dusty or soiled May be required to wear Personal Protective Equipment Job Function
Sales and Business Development Industries
Non-profit Organizations
#J-18808-Ljbffr
Position Title: Assistant Store Manager Department: Retail Reports To (Title): Retail Store Manager Position Type: FLSA - Non-Exempt General Purpose:
The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure the delivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable. Essential Functions
Operate in accordance with the established hours of business and be properly staffed Ensure that general conditions of store meet high standards at all times Ensure performance standards and goals are met regularly Control and minimize store expenses Maintain a supply of cash and change sufficient to meet daily business needs Ensure that the premises are at all times safe for customers and employees Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance Schedule interviews, and recommend hiring of store employees Conduct initial training, recurrent training, or training in new skills, policies, or procedures Assist store manager with employee performance evaluation and discussion Assist store manager to recommend raises for employees Enforce corporate personnel, loss prevention and operational policies and procedures Investigate and resolve employee complaints, grievances, or conflicts Ensure that employees accurately and properly record all hours worked Process, price, tag, hang, and display merchandise to maximize sales Recommend ways to increase sales, efficiency Develop and expand local donor base Establish and monitor sound cash-handling procedures consistent with company policy Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required Answer employees’ questions as to policies, procedures, etc. Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems Ensure that the store is adequately but not excessively stocked with merchandise at all times Organize back-room production area to optimize merchandise output Ensure that employees have been trained in and are complying with security policies and procedures Train employees on loss prevention policies Establish and monitor sound cash-handling procedures consistent with company policy Train employees on loss prevention policies Ensure timely bank deposits either personally or by higher management Maintain excellent cleanliness of the store, including restrooms, donation center, and back room Ensure safety and security of store assets and premises Conduct employee bag and locker checks regularly Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests Prepare and review banking documents, such as deposit slips, and compare to store reports Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and Responsible for payroll reconciliation in the absence of the Store Manager Qualifications
Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing Undergone two (2) years of supervisory experience and two (2) years of retail experience Experience with supervision and training direct reports in all aspects of store operations Must be able to work flexible hours Skills Required
Outstanding organizational skills Ability to calculate amounts Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Supervisory Roles
Directly supervises sales people, and production staff Reports directly to retail manager Special Working Conditions
The work environment is mostly indoors. Donated goods may be at times dusty or soiled May be required to wear Personal Protective Equipment Job Function
Sales and Business Development Industries
Non-profit Organizations
#J-18808-Ljbffr