Capital One
Principal Associate, Project Manager - Community Impact and Investment Market En
Capital One, Chicago, Illinois, United States, 60290
Principal Associate, Project Manager - Community Impact and Investment Market Engagement
Join to apply for the
Principal Associate, Project Manager - Community Impact and Investment Market Engagement
role at
Capital One Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work. External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment (CI&I), Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. Our approach involves focusing on innovation and opportunity related to long term well being for our associates, customers, and communities. On the intersection between business and social impact. On disruption and dreaming of a better way. This is the language of changing things for the better. The Community Impact and Investment (CI&I) team creates impactful community outcomes and positions Capital One as the most strategically bold, innovative, and mission driven financial institution through: Fueling strategic community investments (e.g. grants, skills, loans) Delivering insights, advice and resources that inform Capital One’s products and services Activating the capabilities of impact forward associates The Community Impact and Investment team supports Capital One through leading enterprise volunteerism, conducting market research, fostering community relationships, grant making, originating Community Development Financial/Institution (CDFI) loans and partnering with and advising LOBs. The Opportunity and Role: Community Impact and Investment is kicking off a multiyear transformation to increasingly align business strategy and social impact; launch new, different, and more holistic approaches to investing in our communities; use Capital One’s volunteer time and talent in increasingly strategic ways; and use data, analytics, research, and inclusive design to inform more targeted and actionable consulting to our business partners on topics related to a broad view of financial inclusion. We’re seeking a
Hybrid-Chicago
based
Principal Associate
to support our
West and Mid-West regions . This team is charged with deeply understanding challenges and opportunities in the
West and Mid-West geographies
and bringing that market intelligence to bear to ensure we are investing in high impact programs with demonstrable outcomes and with partners to advance socioeconomic mobility in the community while maximizing impact for Capital One’s reputation and business agenda In this role, you’ll be expected to demonstrate proficiency in two key areas: Gathering Market Intelligence You’ll conduct research and market scans to identify, analyze, and vet possible partners across a variety of community organizations including social and nonprofit organizations. You’ll create and manage relationships to understand how Capital One shows up in our communities relative to how we are supporting community needs and moving the needle on socioeconomic mobility. You will work collaboratively with colleagues across CI&I to monitor and evaluate risks. Transforming Market Intelligence Into Tangible Impact You will create presentations and reports to bring market insights to CI&I You’ll partner closely with your market team, your peers on our analytics program team, and other business lines to write proposals for new investments. You’ll manage and evaluate the relationships with the existing portfolio of Mid-West community partners and their associated grants. You’ll ensure alignment to the investment strategy and review grant applications. You’ll oversee and deliver reporting for your region to monitor Capital One’s community presence, sentiment, and the extent to which we are mobilizing COF resources (time, talent, dollars) to the place of most compelling community need, where needed You’ll tell the story of the investment strategy in the markets that you oversee You will support strategic initiatives on behalf of Market Engagement inclusive of multi-region opportunities. An ideal candidate is: Impact-driven. You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals. Wired for Collaboration and Connection: You thrive in a matrixed organization because you know that together we can do better. You’re obsessed with building and cultivating relationships. You love the chance to share your perspective, to hear the perspectives of others, and to figure out how teams can collaborate. Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around your own roadblocks and you remove obstacles for your team to stay focused on enterprise goals. Intellectually Curious, with a strong Point of View. You ask why, you explore, you’re comfortable with ambiguity, you’re hungry to learn and a seeker of new challenges. You use this curiosity to develop and then refine, and refine, and refine your POVs. This role involves up to 30% travel as needed. It also involves attending events before and after normal business hours and overnight trips / conferences. Basic Qualifications: Bachelor’s degree or military experience At least 2 years of experience in project management, process management, project delivery, or any combination of the three At least 3 years of experience managing products or programs within community impact, public affairs, external engagement, or social impact Preferred Qualifications: Project Management Professional (PMP), Lean, Agile, or Six Sigma certification At least 1 year of experience working in a for-profit company At least 3 years of experience working with nonprofits or startups on large-scale social impact projects At least 2 years of experience in budget management Experience working in financial services, technology, government, nonprofit or other regulated industries Proven ability to assess product or program effectiveness through data analysis and performance metrics Experience expanding products or programs across diverse business sectors or geographical regions Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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Join to apply for the
Principal Associate, Project Manager - Community Impact and Investment Market Engagement
role at
Capital One Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work. External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment (CI&I), Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future. Our approach involves focusing on innovation and opportunity related to long term well being for our associates, customers, and communities. On the intersection between business and social impact. On disruption and dreaming of a better way. This is the language of changing things for the better. The Community Impact and Investment (CI&I) team creates impactful community outcomes and positions Capital One as the most strategically bold, innovative, and mission driven financial institution through: Fueling strategic community investments (e.g. grants, skills, loans) Delivering insights, advice and resources that inform Capital One’s products and services Activating the capabilities of impact forward associates The Community Impact and Investment team supports Capital One through leading enterprise volunteerism, conducting market research, fostering community relationships, grant making, originating Community Development Financial/Institution (CDFI) loans and partnering with and advising LOBs. The Opportunity and Role: Community Impact and Investment is kicking off a multiyear transformation to increasingly align business strategy and social impact; launch new, different, and more holistic approaches to investing in our communities; use Capital One’s volunteer time and talent in increasingly strategic ways; and use data, analytics, research, and inclusive design to inform more targeted and actionable consulting to our business partners on topics related to a broad view of financial inclusion. We’re seeking a
Hybrid-Chicago
based
Principal Associate
to support our
West and Mid-West regions . This team is charged with deeply understanding challenges and opportunities in the
West and Mid-West geographies
and bringing that market intelligence to bear to ensure we are investing in high impact programs with demonstrable outcomes and with partners to advance socioeconomic mobility in the community while maximizing impact for Capital One’s reputation and business agenda In this role, you’ll be expected to demonstrate proficiency in two key areas: Gathering Market Intelligence You’ll conduct research and market scans to identify, analyze, and vet possible partners across a variety of community organizations including social and nonprofit organizations. You’ll create and manage relationships to understand how Capital One shows up in our communities relative to how we are supporting community needs and moving the needle on socioeconomic mobility. You will work collaboratively with colleagues across CI&I to monitor and evaluate risks. Transforming Market Intelligence Into Tangible Impact You will create presentations and reports to bring market insights to CI&I You’ll partner closely with your market team, your peers on our analytics program team, and other business lines to write proposals for new investments. You’ll manage and evaluate the relationships with the existing portfolio of Mid-West community partners and their associated grants. You’ll ensure alignment to the investment strategy and review grant applications. You’ll oversee and deliver reporting for your region to monitor Capital One’s community presence, sentiment, and the extent to which we are mobilizing COF resources (time, talent, dollars) to the place of most compelling community need, where needed You’ll tell the story of the investment strategy in the markets that you oversee You will support strategic initiatives on behalf of Market Engagement inclusive of multi-region opportunities. An ideal candidate is: Impact-driven. You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals. Wired for Collaboration and Connection: You thrive in a matrixed organization because you know that together we can do better. You’re obsessed with building and cultivating relationships. You love the chance to share your perspective, to hear the perspectives of others, and to figure out how teams can collaborate. Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around your own roadblocks and you remove obstacles for your team to stay focused on enterprise goals. Intellectually Curious, with a strong Point of View. You ask why, you explore, you’re comfortable with ambiguity, you’re hungry to learn and a seeker of new challenges. You use this curiosity to develop and then refine, and refine, and refine your POVs. This role involves up to 30% travel as needed. It also involves attending events before and after normal business hours and overnight trips / conferences. Basic Qualifications: Bachelor’s degree or military experience At least 2 years of experience in project management, process management, project delivery, or any combination of the three At least 3 years of experience managing products or programs within community impact, public affairs, external engagement, or social impact Preferred Qualifications: Project Management Professional (PMP), Lean, Agile, or Six Sigma certification At least 1 year of experience working in a for-profit company At least 3 years of experience working with nonprofits or startups on large-scale social impact projects At least 2 years of experience in budget management Experience working in financial services, technology, government, nonprofit or other regulated industries Proven ability to assess product or program effectiveness through data analysis and performance metrics Experience expanding products or programs across diverse business sectors or geographical regions Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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