NYU Langone Health
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people.
An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.
We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler - Brooklyn. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed.
Job Responsibilities
Greets patients professionally both in person and on the phone Answers patient questions and/or properly refers questions and issues to the appropriate contact Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates Promotes a positive patient experience throughout all patient interactions in person or by phone or other media Ensures availability of treatment information by retrieving and updating patient records Verifies insurance information and obtains information needed to schedule and bill for services Maintains office inventory and equipment by anticipating supply needs and expediting supply orders Performs other duties as needed Administrative Responsibilities
Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. Monitors Department Appointment Report (DAR) for checkmate “kick-outs”, appointment notes, insurance flags, and/or patients who need further assistance. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. Minimum Qualifications
To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications
Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. View Know Your Rights: Workplace discrimination is illegal. The salary range for the role is $54,165.00 - $54,165.00 Annually.
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Greets patients professionally both in person and on the phone Answers patient questions and/or properly refers questions and issues to the appropriate contact Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates Promotes a positive patient experience throughout all patient interactions in person or by phone or other media Ensures availability of treatment information by retrieving and updating patient records Verifies insurance information and obtains information needed to schedule and bill for services Maintains office inventory and equipment by anticipating supply needs and expediting supply orders Performs other duties as needed Administrative Responsibilities
Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. Monitors Department Appointment Report (DAR) for checkmate “kick-outs”, appointment notes, insurance flags, and/or patients who need further assistance. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. Minimum Qualifications
To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications
Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. View Know Your Rights: Workplace discrimination is illegal. The salary range for the role is $54,165.00 - $54,165.00 Annually.
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