Capgemini
Overview
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Locations: Chicago IL / Atlanta GA / Vienna VA (Hybrid) About the Role
The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions. The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client\u2019s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role. Responsibilities
Define and manage overall project goals and success criteria Work with clients on the creation and execution of the overall project plan Oversee all project deliverables and ensure they follow Capgemini methodology and best practices Provide overall project communication Provide regular project status and burn report to the client Identify, track and help resolve project issues, risks and dependencies Manage scope and track change requests Manage client relationship at the project level Collaborate with Microsoft or other partners for assigned engagements Establish resource plan to match budget and track burn Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports Develop and maintain project reusable assets Qualifications
Preferred 10+ years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles Strong communication skills Strong analytical skills with ability to learn quickly Experience in leading a team Experience on different project delivery methodologies such as Agile, Scrum, Waterfall, etc. Preferred experience with other CRM software (Oracle, SalesLogix, Salesforce, etc.) Certifications (Good to have): Microsoft Dynamics 365 for Sales Microsoft Dynamics 365 for Service Any additional Microsoft Dynamics certifications PMP: Project Management Professional CAPM: Certified Associate in Project Management CPMP: Certified Project Management Practitioner Associate in Project Management MPM: Master Project Manager PPM: Professional in Project Management PRINCE2 Foundation/PRINCE2 Practitioner CSM: Certified ScrumMaster SAFe: Scaled Agile Framework Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Locations: Chicago IL / Atlanta GA / Vienna VA (Hybrid) About the Role
The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions. The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client\u2019s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role. Responsibilities
Define and manage overall project goals and success criteria Work with clients on the creation and execution of the overall project plan Oversee all project deliverables and ensure they follow Capgemini methodology and best practices Provide overall project communication Provide regular project status and burn report to the client Identify, track and help resolve project issues, risks and dependencies Manage scope and track change requests Manage client relationship at the project level Collaborate with Microsoft or other partners for assigned engagements Establish resource plan to match budget and track burn Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports Develop and maintain project reusable assets Qualifications
Preferred 10+ years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles Strong communication skills Strong analytical skills with ability to learn quickly Experience in leading a team Experience on different project delivery methodologies such as Agile, Scrum, Waterfall, etc. Preferred experience with other CRM software (Oracle, SalesLogix, Salesforce, etc.) Certifications (Good to have): Microsoft Dynamics 365 for Sales Microsoft Dynamics 365 for Service Any additional Microsoft Dynamics certifications PMP: Project Management Professional CAPM: Certified Associate in Project Management CPMP: Certified Project Management Practitioner Associate in Project Management MPM: Master Project Manager PPM: Professional in Project Management PRINCE2 Foundation/PRINCE2 Practitioner CSM: Certified ScrumMaster SAFe: Scaled Agile Framework Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
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