Compass Group
Job Summary
Working as the Resident Regional Operations Director , you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region within an acute care setting.
Key Responsibilities
Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadlines
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Preferred Qualifications
Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience
Proven ability to manage a team of 6+ managers and hourly staff
Minimum of 5 years of experience in multi-unit foodservice management
Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater
Strong track record of driving patient/customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1458754
Morrison Healthcare
CHARRISSE FULLER
[[req_classification
#J-18808-Ljbffr
Key Responsibilities
Plans and directs the operation of the assigned accounts in support the Key Performance Indicators
Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members
Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals
Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors
Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadlines
Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed
Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
Preferred Qualifications
Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience
Proven ability to manage a team of 6+ managers and hourly staff
Minimum of 5 years of experience in multi-unit foodservice management
Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater
Strong track record of driving patient/customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1458754
Morrison Healthcare
CHARRISSE FULLER
[[req_classification
#J-18808-Ljbffr