ExtendMyTeam
Our partner is seeking a technically capable and process-driven Master Data & Systems Administrator to support the governance, accuracy, and lifecycle of master data across our enterprise systems-primarily NetSuite. This role ensures that our core data (items, vendors, customers, employees) is well-governed, compliant with business standards, and accessible to the right users through structured workflows and access controls.
As a key member of the Master Data team, you will manage the intake and resolution of data-related tickets while playing a critical role in maintaining data integrity, documenting standard operating procedures, and supporting cross-functional teams with platform access management, training and workflow enablement. Responsibilities to include: Master Data Operations & Ticket Management
Monitor and triage incoming master data requests (e.g., new item setup, vendor/customer record updates) using service desk tools. Execute data changes directly in NetSuite, following pre-defined workflows, naming conventions, and validation rules. Collaborate with internal stakeholders (Ops, Finance, IT) to clarify requests and ensure data accuracy. Maintain trackers and logs for ticket progress, resolution timelines, and escalation needs. Conduct periodic audits of master data to flag issues and support ongoing quality improvements. Data Governance & Documentation
Enforce metadata standards, naming conventions, and business validation checks within NetSuite and related platforms. Support data stewards in adhering to defined workflows and approval processes. Create and maintain SOPs, FAQs, reference materials, and documentation for data request procedures and governance rules. Help establish and communicate policies for how master data is created, maintained, and accessed. Document change requests and maintain logs that support auditability and process transparency. NetSuite Platform Support & Enablement
Develop functional knowledge of NetSuite roles, permissions, workflows, and custom fields to support platform usage. Assist in onboarding users and delivering training related to NetSuite functionality and data submission workflows. Gather feedback from users and propose continuous improvements to data handling, UI design, and approval flows. Support the alignment between business units and IT by documenting pain points, gaps, or needs tied to master data processes. Access Management & System Administration
Support access provisioning for NetSuite and related enterprise platforms, ensuring alignment with role-based controls. Maintain user permission documentation and assist in managing system roles in coordination with IT. Help monitor access logs and ensure system usage complies with internal policies and audit requirements. Serve as a backup administrator for enterprise systems during platform changes or user lifecycle events. What You Will Need
3+ years of experience in master data operations, ERP administration, or enterprise data governance. Proven success in managing access control frameworks, security audits, and role definitions across multi-platform environments. Strong understanding of master data management principles, metadata standards, and data lifecycle workflows. Proficient with ticketing platforms such as Jira or Zendesk, and productivity tools like Excel or Google Sheets. Demonstrated experience with training end users, writing SOPs, and supporting cross-functional governance. Experience working with NetSuite, Power BI, Microsoft 365, Power Apps, or similar enterprise tools. Familiarity with scripting (e.g., PowerShell, SuiteScript) and automation tools is a strong plus. Clear, proactive communicator who can translate technical details into business language. Bachelor's degree in Information Systems, Computer Science, Business Analytics, or a related field. Willingness to work in hybrid work environment but also have flexibility come into the office on an as needed basis. 4-5 month contract/start immediately. There are no benefits for this role.
As a key member of the Master Data team, you will manage the intake and resolution of data-related tickets while playing a critical role in maintaining data integrity, documenting standard operating procedures, and supporting cross-functional teams with platform access management, training and workflow enablement. Responsibilities to include: Master Data Operations & Ticket Management
Monitor and triage incoming master data requests (e.g., new item setup, vendor/customer record updates) using service desk tools. Execute data changes directly in NetSuite, following pre-defined workflows, naming conventions, and validation rules. Collaborate with internal stakeholders (Ops, Finance, IT) to clarify requests and ensure data accuracy. Maintain trackers and logs for ticket progress, resolution timelines, and escalation needs. Conduct periodic audits of master data to flag issues and support ongoing quality improvements. Data Governance & Documentation
Enforce metadata standards, naming conventions, and business validation checks within NetSuite and related platforms. Support data stewards in adhering to defined workflows and approval processes. Create and maintain SOPs, FAQs, reference materials, and documentation for data request procedures and governance rules. Help establish and communicate policies for how master data is created, maintained, and accessed. Document change requests and maintain logs that support auditability and process transparency. NetSuite Platform Support & Enablement
Develop functional knowledge of NetSuite roles, permissions, workflows, and custom fields to support platform usage. Assist in onboarding users and delivering training related to NetSuite functionality and data submission workflows. Gather feedback from users and propose continuous improvements to data handling, UI design, and approval flows. Support the alignment between business units and IT by documenting pain points, gaps, or needs tied to master data processes. Access Management & System Administration
Support access provisioning for NetSuite and related enterprise platforms, ensuring alignment with role-based controls. Maintain user permission documentation and assist in managing system roles in coordination with IT. Help monitor access logs and ensure system usage complies with internal policies and audit requirements. Serve as a backup administrator for enterprise systems during platform changes or user lifecycle events. What You Will Need
3+ years of experience in master data operations, ERP administration, or enterprise data governance. Proven success in managing access control frameworks, security audits, and role definitions across multi-platform environments. Strong understanding of master data management principles, metadata standards, and data lifecycle workflows. Proficient with ticketing platforms such as Jira or Zendesk, and productivity tools like Excel or Google Sheets. Demonstrated experience with training end users, writing SOPs, and supporting cross-functional governance. Experience working with NetSuite, Power BI, Microsoft 365, Power Apps, or similar enterprise tools. Familiarity with scripting (e.g., PowerShell, SuiteScript) and automation tools is a strong plus. Clear, proactive communicator who can translate technical details into business language. Bachelor's degree in Information Systems, Computer Science, Business Analytics, or a related field. Willingness to work in hybrid work environment but also have flexibility come into the office on an as needed basis. 4-5 month contract/start immediately. There are no benefits for this role.