Mr. C Miami - Coconut Grove
Overview
Mr. C Coconut Grove is looking to hire a
Front Desk Supervisor
to lead the front desk team in delivering hospitality to our guests. At Mr. C Coconut Grove, we value our employees and offer competitive wages, depending on experience. Eligible full-time regular employees enjoy a comprehensive benefits package, including medical, dental, vision, a 401(k) retirement savings plan, vacation time, PTO, parking, and meals.
If you’re seeking a rewarding opportunity to grow in the hospitality industry, consider applying to join our exceptional team today!
WHO WE ARE?
From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by Biscayne Bay and the Coconut Grove skyline. Designed by Arquitectonica, the hotel features a nautical motif by Martin Brudnizki Design Studio, 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar providing guests with attentive European service and luxury amenities.
Your role as a Front Desk Supervisor As a Front Desk Supervisor, you will oversee daily operations, ensure efficient check-ins and check-outs, handle guest inquiries and concerns, and lead our team in creating memorable guest experiences. If you have a passion for hospitality and leadership, we invite you to join us.
Essential functions and basic duties
Supervise front desk staff and provide guidance and support as needed
Maintain a high level of guest service by greeting guests warmly and addressing their needs promptly
Manage room inventory, reservations, and guest accounts accurately
Resolve guest complaints and issues in a professional and timely manner
Coordinate with other hotel departments to ensure seamless guest experiences
Prepare reports on occupancy rates, revenue, and guest feedback
Assist with administrative tasks, including scheduling and payroll
Requirements and skills
Previous experience in a supervisory role within the hospitality industry preferred
Strong leadership skills and ability to motivate a team
Exceptional customer service and communication skills
Proficiency in hotel management software and Microsoft Office suite
Flexibility to work varying shifts, including weekends and holidays
Bachelor's degree in Hospitality Management or related field preferred
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.
Intent and function of job descriptions:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer.
Ready to join our team?
We understand your time is valuable, and that is why we have a quick and easy application process. If you feel you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Front Desk Supervisor
to lead the front desk team in delivering hospitality to our guests. At Mr. C Coconut Grove, we value our employees and offer competitive wages, depending on experience. Eligible full-time regular employees enjoy a comprehensive benefits package, including medical, dental, vision, a 401(k) retirement savings plan, vacation time, PTO, parking, and meals.
If you’re seeking a rewarding opportunity to grow in the hospitality industry, consider applying to join our exceptional team today!
WHO WE ARE?
From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by Biscayne Bay and the Coconut Grove skyline. Designed by Arquitectonica, the hotel features a nautical motif by Martin Brudnizki Design Studio, 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar providing guests with attentive European service and luxury amenities.
Your role as a Front Desk Supervisor As a Front Desk Supervisor, you will oversee daily operations, ensure efficient check-ins and check-outs, handle guest inquiries and concerns, and lead our team in creating memorable guest experiences. If you have a passion for hospitality and leadership, we invite you to join us.
Essential functions and basic duties
Supervise front desk staff and provide guidance and support as needed
Maintain a high level of guest service by greeting guests warmly and addressing their needs promptly
Manage room inventory, reservations, and guest accounts accurately
Resolve guest complaints and issues in a professional and timely manner
Coordinate with other hotel departments to ensure seamless guest experiences
Prepare reports on occupancy rates, revenue, and guest feedback
Assist with administrative tasks, including scheduling and payroll
Requirements and skills
Previous experience in a supervisory role within the hospitality industry preferred
Strong leadership skills and ability to motivate a team
Exceptional customer service and communication skills
Proficiency in hotel management software and Microsoft Office suite
Flexibility to work varying shifts, including weekends and holidays
Bachelor's degree in Hospitality Management or related field preferred
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.
Intent and function of job descriptions:
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer.
Ready to join our team?
We understand your time is valuable, and that is why we have a quick and easy application process. If you feel you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Powered by JazzHR
#J-18808-Ljbffr