Willingway
Director of Risk Management and Quality
Willingway, Statesboro, Georgia, United States, 30458
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Director of Risk Management and Quality
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Willingway Director of Risk Management and Quality | Willingway | Statesboro, Georgia About the Job
PURPOSE STATEMENT: The Director of Risk Management plans, organizes, directs and controls all aspects of risk management activities to prevent and/or minimize losses associated with identifiable risk and to minimize and prevent claims of general and professional liability against the facility. Tracks incidents to identify trends and evaluate the effectiveness of corrective measures. Identifies, communicates, and takes action on potential and actual exposures, problem prone and high-risk areas to avoid, minimize, assume, or transfer risk to ensure a safe environment for the protection of clients, employees and visitors to the facility. Roles and Responsibilities
ESSENTIAL FUNCTIONS: Oversees risk management activities to include incident management and reporting, investigation of all serious incidents and potential exposure to liability, processing of insurance claims, communication with attorneys, subpoena management and open litigation functions. Oversees incident reporting system to include tracking, investigative follow-up, education, corrective action and maintaining database for reporting and monitoring purposes. Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation. Facilitates intensive analysis or root cause analysis post sentinel events. Identifies high risk areas through the performance of proactive auditing and monitoring of client encounters, medical record documentation and quality metrics. Collaborates and develops effective working relationship with clinical staff for prevention of clinical risks throughout the facility. Investigates and analyzes actual and potential risks in the facility; assess liability and probability of legal action for potential notification. Implements risk management program throughout the facility. Develops and implements infrastructures and systems that support client safety. Works with internal auditors, security contractors, and other staff to establish an internal control system. Maintains database of full disclosure activities and provide oversight for review programs and provides technical support as needed. Conducts review for facility wide problems and trends. Investigates, plans, implements and assesses corrective action. Integrates the findings of all risk management activities, as appropriate, with the clinical services program where there are opportunities to improve the quality of client care. Accurately performs chart audits and closed chart reviews. Education/Experience/Skill Requirements
Bachelor’s degree in healthcare, risk management, business, finance, or a related field or Registered Nurse degree required. Master’s Degree in Health Care Administration or Business preferred. Five or more years’ experience in a risk management position required. Licenses/Designations/Certifications
Certifications related to health care risk management, safety, and or process improvement highly preferred. CPR and de-escalation certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. Supervisory Requirements
Two or more years’ health care supervisory/management experience required, preferably in behavioral health. Why Willingway? Willingway offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Willingway is an EOE. Veterans and military spouses are highly encouraged to apply.
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Director of Risk Management and Quality
role at
Willingway Director of Risk Management and Quality | Willingway | Statesboro, Georgia About the Job
PURPOSE STATEMENT: The Director of Risk Management plans, organizes, directs and controls all aspects of risk management activities to prevent and/or minimize losses associated with identifiable risk and to minimize and prevent claims of general and professional liability against the facility. Tracks incidents to identify trends and evaluate the effectiveness of corrective measures. Identifies, communicates, and takes action on potential and actual exposures, problem prone and high-risk areas to avoid, minimize, assume, or transfer risk to ensure a safe environment for the protection of clients, employees and visitors to the facility. Roles and Responsibilities
ESSENTIAL FUNCTIONS: Oversees risk management activities to include incident management and reporting, investigation of all serious incidents and potential exposure to liability, processing of insurance claims, communication with attorneys, subpoena management and open litigation functions. Oversees incident reporting system to include tracking, investigative follow-up, education, corrective action and maintaining database for reporting and monitoring purposes. Leads a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation. Facilitates intensive analysis or root cause analysis post sentinel events. Identifies high risk areas through the performance of proactive auditing and monitoring of client encounters, medical record documentation and quality metrics. Collaborates and develops effective working relationship with clinical staff for prevention of clinical risks throughout the facility. Investigates and analyzes actual and potential risks in the facility; assess liability and probability of legal action for potential notification. Implements risk management program throughout the facility. Develops and implements infrastructures and systems that support client safety. Works with internal auditors, security contractors, and other staff to establish an internal control system. Maintains database of full disclosure activities and provide oversight for review programs and provides technical support as needed. Conducts review for facility wide problems and trends. Investigates, plans, implements and assesses corrective action. Integrates the findings of all risk management activities, as appropriate, with the clinical services program where there are opportunities to improve the quality of client care. Accurately performs chart audits and closed chart reviews. Education/Experience/Skill Requirements
Bachelor’s degree in healthcare, risk management, business, finance, or a related field or Registered Nurse degree required. Master’s Degree in Health Care Administration or Business preferred. Five or more years’ experience in a risk management position required. Licenses/Designations/Certifications
Certifications related to health care risk management, safety, and or process improvement highly preferred. CPR and de-escalation certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. Supervisory Requirements
Two or more years’ health care supervisory/management experience required, preferably in behavioral health. Why Willingway? Willingway offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Willingway is an EOE. Veterans and military spouses are highly encouraged to apply.
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