LHH Recruitment Solutions
LHH is actively seeking a People Advisor for Employee Success for one of our top Tech Clients! This will be a hybrid opportunity in Indianapolis! If you are looking to build a career in HR, we would love to chat with you!
Position Overview
The
Employee Success (ES)
team is dedicated to building an exceptional employee experience that empowers people to thrive at work. As a
People Advisor , you will serve as a key partner to employees and managers, providing high-quality support across a range of HR topics while helping to streamline and enhance HR processes and systems. This is an exciting opportunity for someone who is passionate about HR service delivery, enjoys solving problems, and thrives in a fast-paced, people-first environment.
Key Responsibilities:
Deliver responsive, high-quality support to employees and managers via internal HR help platforms, email, chat, and other communication channels.
Manage and resolve employee inquiries through a case management system, ensuring accurate documentation and timely follow-up on topics such as benefits, leave, compensation, immigration, and HR policy.
Guide employees through self-service tools and processes using systems like Workday, and handle transactions that require manual processing.
Maintain and enhance the HR knowledge base by creating and updating articles that support employee self-service and reduce support requests.
Participate in testing for system enhancements, assist with process improvements, and support HR technology initiatives aimed at improving the employee experience.
Qualifications:
2+ years of experience in Human Resources, employee support, or a shared services environment.
Experience with HRIS platforms such as Workday and case management tools is highly preferred.
Strong problem-solving skills with a focus on data accuracy, process efficiency, and continuous learning.
Excellent written and verbal communication skills.
Ability to handle sensitive and confidential matters with professionalism and discretion.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Enthusiasm for improving processes and leveraging technology to enhance employee service delivery.
Comfortable working in a fast-paced, dynamic environment.
Preferred Experience:
Background in HR shared services or customer support within a global organization.
Familiarity with employee service portals, self-service models, or knowledge management systems.
Pay Details:
$20.00 to $22.00 per hour
Search managed by:
Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Position Overview
The
Employee Success (ES)
team is dedicated to building an exceptional employee experience that empowers people to thrive at work. As a
People Advisor , you will serve as a key partner to employees and managers, providing high-quality support across a range of HR topics while helping to streamline and enhance HR processes and systems. This is an exciting opportunity for someone who is passionate about HR service delivery, enjoys solving problems, and thrives in a fast-paced, people-first environment.
Key Responsibilities:
Deliver responsive, high-quality support to employees and managers via internal HR help platforms, email, chat, and other communication channels.
Manage and resolve employee inquiries through a case management system, ensuring accurate documentation and timely follow-up on topics such as benefits, leave, compensation, immigration, and HR policy.
Guide employees through self-service tools and processes using systems like Workday, and handle transactions that require manual processing.
Maintain and enhance the HR knowledge base by creating and updating articles that support employee self-service and reduce support requests.
Participate in testing for system enhancements, assist with process improvements, and support HR technology initiatives aimed at improving the employee experience.
Qualifications:
2+ years of experience in Human Resources, employee support, or a shared services environment.
Experience with HRIS platforms such as Workday and case management tools is highly preferred.
Strong problem-solving skills with a focus on data accuracy, process efficiency, and continuous learning.
Excellent written and verbal communication skills.
Ability to handle sensitive and confidential matters with professionalism and discretion.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Enthusiasm for improving processes and leveraging technology to enhance employee service delivery.
Comfortable working in a fast-paced, dynamic environment.
Preferred Experience:
Background in HR shared services or customer support within a global organization.
Familiarity with employee service portals, self-service models, or knowledge management systems.
Pay Details:
$20.00 to $22.00 per hour
Search managed by:
Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.