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People First Service Center

DISTRIBUTED COMPUTER SYSTEMS CONSULTANT - 48007073 (BLIND SERVICES)

People First Service Center, Tallahassee, Florida, us, 32318

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Overview DISTRIBUTED COMPUTER SYSTEMS CONSULTANT - 48007073 (BLIND SERVICES)

Date: Sep 15, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Agency:

Department of Education

Working Title:

DISTRIBUTED COMPUTER SYSTEMS CONSULTANT - 48007073 (BLIND SERVICES)

Division:

Management Information Systems (Information Technology)

Location:

Tallahassee (Leon County) – State Office (Turlington Building)

Salary Range:

$56,000.00 to $68,000.00

Candidates are typically hired at the minimum salary

Advertisement period:

This advertisement may be used to fill multiple vacancies up to six months.

Application Information & Hiring Requirements Application Information:

Your Candidate Profile (application) must be complete in its entirety.

Work History (in easy to review chronological order) consists of:

Any position held by a State of Florida Agency

Any position held by a Florida University

All periods of employment from high school graduation

All periods of current or prior unemployment

Gaps 3 months or more must be accounted for*

Any Education

Any Volunteer Experience

Your resume and application must match

*Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.

It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.

Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and VA disability letter, as applicable. Applicable to career service positions only.

If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any items above, your packet may be held up at the final review step.

Note: Responses to qualifying questions must be clearly supported by the state application. Any omission, falsification, or misrepresentation will be cause for immediate elimination from the selection process.

Contact Office Contact:

Thi Le, Data Processing Manager

Phone: 904-348-2733

Job Description This position serves as a liaison between the business community and the Division of Blind Services’ (DBS) IT department in order to provide technical solutions to meet user needs. The incumbent will possess expertise in the business unit(s) they support, as well as an understanding of the IT organization’s systems and capabilities. Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. The incumbent provides direct support to the Data Processing Manager and serves as the back-up to that position when the Data Processing Manager is out of the office, or the position is vacant. This position provides high-level technical support to the Division of Blind Services State Office.

Duties & Responsibilities (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Be available to support DBS offices statewide via remote support and travel when necessary.

Possess the ability to work independently and as part of a team.

Attend all assigned meetings.

Provide feedback on areas of improvement and new services.

Be flexible to travel to field locations for training on application updates, etc

Project leadership & IT projects:

File Share/Shared Drive – Microsoft Teams File Share migration. Translates changes regarding Shared Drive and Microsoft Teams File Share changes to end users; ensures data is consolidated and permissions are maintained.

Team’s Phone migration – Coordinate migration of telecommunication to Teams Phones. Serve as SME on Teams Phones. Document procedures and align end user needs with IT goals.

Statewide Help Desk Application Implementation (requires business rules and procedures thoroughly documented and aligned to meet the needs of the end users).

Website Content Updates – Coordinates content delivery from business units and works with the Web Administrator to ensure content is updated.

Accessibility Project – Works with MIS Administrator and acts as an accessibility team liaison to ensure success of statewide accessible content creation.

Disaster Recovery and CSIRT Member – Assists with alignment of disaster recovery and security incident response coordination.

Manage conference room resources and provide recommendations on upgrades. Implement new equipment. Coordinate conference room meetings and support technical equipment.

IT Policy & Procedures Alignment

Assists the MIS Administrator with procedure and standards development that align with department-wide policies.

Coordinates the DBS Technology Plan and works with the MIS Administrator to ensure staff stay on track with deadlines.

Assists with WIOA and WINTAC readiness plans from a data perspective.

Maintains an understanding of accessibility guidelines (e.g., WCAG 2.2).

Participates in IT-related audits; helps coordinate requests and assists with audit findings.

IT Applications Support

Maintains general knowledge of all IT and business applications to provide support when needed.

Coordinate and assist with application upgrades as needed.

Implement, translate and train division staff when applicable.

Knowledge, Skills & Abilities

Reading comprehension, writing, active listening, English language, communications, critical thinking, information gathering and organization, mentoring, troubleshooting, technology and systems design, computer security, mathematics, flowcharting, operations analysis, planning, customer service, accessibility issues, DBS-specific custom applications, equipment selection, problem identification, idea generation, decision making, ability to master new technologies quickly, understands accessibility issues and assistive technology.

Ability to support Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, Access and Microsoft Teams.

Understanding of Windows operating systems, including Windows 11 and Server 2016. Skilled in creating PowerPoint Presentations, Excel Templates, Dashboard Configurations, Word Templates.

Knowledge of application support, particularly the AWARE case management system. General working knowledge of adaptive screen readers and magnification programs.

Who We’re Looking For The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. Attendance is an essential function.

Other Miscellaneous Duties

Performs other duties as requested.

Some travel is required.

Minimum Qualifications

A bachelor’s degree from an accredited college or university in a field reasonably related to computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or in management information systems;

or

Four years of professional and relevant experience in computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or in management information systems.

Preference will be given to those with a bachelor’s degree.

Preferred Qualifications Preference will be given to candidates with:

A bachelor’s or master’s degree from an accredited college or university.

Three (3) to five (5) years’ experience in computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or management information systems.

Division of Blind Services Mission The Division of Blind Services ensures blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Division serves thousands of Floridians through its programs and services with offices statewide.

Benefits

State Group Insurance options (health, life, dental, vision, and other options).

Retirement plan options, including employer contributions.

Nine paid holidays and a Personal Holiday each year.

Annual and Sick Leave Benefits.

Student Loan Forgiveness Program (Eligibility required).

Flexible Spending Accounts.

Tuition Fee Waivers (Accepted by major Florida colleges/universities).

Competitive professional environment.

Policy & Compliance This position requires Level 2 background screening. Veterans’ Preference documentation requirements apply. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer. Reasonable accommodation requests may be made at any time.

Location: Tallahassee, FL (multiple ZIPs listed)

Additional Info For assistance, call the People First Service Center at (877) 562-7287.

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