Savers | Value Village
Community Donation Manager (Operations Management)
Savers | Value Village, Newington, Connecticut, us, 06111
Community Donation Manager (Operations Management)
Job Title: Community Donation Manager Savers Benefits include: Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off: Sick Pay, Vacation Pay - Approximately 2 weeks, 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts: Up to 50% off store merchandise Flexible spending accounts: Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP): A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance Retirement Plan: A 401k plan with generous company matching contributions to assist you in saving for a secure financial future Life insurance: Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits: Annual Bonus, Performance Merit Increases, Disability Insurance, Parental Leave Who We Are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. What You Can Expect: The opportunity to celebrate uniqueness To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities An investment in the career path interests of our people What You Get: Comprehensive onboarding and training from day one In-house expertise: Our training department / Savers University develops and delivers robust training to every team member across our organization What You’ll Be Working On: Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Donation Center Operations: Ensures CDC is organized, clean, safe, and welcoming Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required Ensures donations are accurately weighed by classification and accounted for Leadership and Development: Leads, directs, and supervises the work of CDC Ambassadors Plans staffing needs; recruits, selects, and trains new CDC Ambassadors Regularly interacts, trains, coaches, and counsels the CDC Ambassadors Donor Service: Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met What You Have: Excellent presentation skills Mathematical skills Ability to communicate well in both verbal and written forms Ability to observe, assess and coach the work of others Minimum Required Education, Training And Experience: High School diploma: post-Secondary degree/diploma preferred Experience managing people preferred Physical Requirements: Must be able to frequently lift and carry products weighing less than 5 lbs Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team Savers is an E-Verify employer.
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Job Title: Community Donation Manager Savers Benefits include: Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off: Sick Pay, Vacation Pay - Approximately 2 weeks, 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts: Up to 50% off store merchandise Flexible spending accounts: Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP): A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance Retirement Plan: A 401k plan with generous company matching contributions to assist you in saving for a secure financial future Life insurance: Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits: Annual Bonus, Performance Merit Increases, Disability Insurance, Parental Leave Who We Are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. What You Can Expect: The opportunity to celebrate uniqueness To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities An investment in the career path interests of our people What You Get: Comprehensive onboarding and training from day one In-house expertise: Our training department / Savers University develops and delivers robust training to every team member across our organization What You’ll Be Working On: Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Donation Center Operations: Ensures CDC is organized, clean, safe, and welcoming Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required Ensures donations are accurately weighed by classification and accounted for Leadership and Development: Leads, directs, and supervises the work of CDC Ambassadors Plans staffing needs; recruits, selects, and trains new CDC Ambassadors Regularly interacts, trains, coaches, and counsels the CDC Ambassadors Donor Service: Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met What You Have: Excellent presentation skills Mathematical skills Ability to communicate well in both verbal and written forms Ability to observe, assess and coach the work of others Minimum Required Education, Training And Experience: High School diploma: post-Secondary degree/diploma preferred Experience managing people preferred Physical Requirements: Must be able to frequently lift and carry products weighing less than 5 lbs Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team Savers is an E-Verify employer.
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