JLL
Overview
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position and Location
Pay:
95,000 – 155,000 USD per year, plus 10% annual target bonus. San Jose, CA or NYC: 100,000 – 155,000 USD per year, plus 10% annual target bonus. Location:
Hybrid schedule, in-office requirement will fluctuate based on projects. Candidates must be able to commute to major Cisco offices in Raleigh, NC; Atlanta, GA; Austin, TX; Chicago, IL; San Jose, CA; or NYC. Travel:
approximately 10%. Position Overview
The Transformation Program Manager is responsible for developing and implementing a comprehensive global transformation plan that aligns with the client’s vision, objectives, and market trends through structured program management methodologies. This role identifies opportunities for operational improvement and efficiency gains across all business lines and geographic regions, streamlines operational processes, drives innovation, and manages stakeholder relationships to ensure operational excellence and business growth. The position requires expert-level program management capabilities to deliver complex, multi-workstream transformation initiatives. Key Responsibilities
Global Transformation Governance : Establish program governance structures to manage interdependencies across multiple projects, aligned with client expectations for continuous improvement, innovation, and service excellence initiatives. Program Strategy and Execution : Define program strategy, scope, goals, and deliverables that drive organizational objectives. Lead complex, multi-workstream transformation programs from inception to completion. Coordinate cross-functional program teams and manage resource allocation across concurrent initiatives, including subject matter experts and business intelligence resources. Innovation : Develop and execute innovation plans that capture and implement ideas from across the global account team and JLL platform. Oversee strategic innovation investment programs, including development and management of dedicated funding pools to accelerate capabilities and drive transformational outcomes. Ensure investment ROI is tracked and optimized. Operational Excellence : Streamline operational processes and procedures to optimize efficiency and drive cost savings through structured program delivery methodologies. Implement best practices in workflow management, talent deployment, performance metrics, and resource allocation globally while ensuring integration across multiple service delivery streams. Performance Analytics and Continuous Improvement : Develop and implement data-driven performance metrics, reporting tools, and analytics systems to monitor transformation program performance globally. Provide regular updates and actionable insights to senior management and establish continuous improvement processes that align with strategic objectives. Stakeholder Management : Collaborate with senior leaders, business unit heads, and regional teams to understand goals and requirements. Foster positive relationships and provide strategic guidance on transformation matters while managing stakeholder communications across multiple organizational levels. Risk and Change Management : Proactively identify program risks, develop mitigation strategies, and manage change across the organization. Maintain risk registers and mitigation plans for each workstream. Communication and Reporting : Create and communicate stakeholder-facing presentations on transformation findings, impacts, and recommendations. Ensure timely completion of required reports in line with corporate policy, including quarterly transformation status updates. Qualifications
Required : Minimum of ten years
progressive experience in multi-unit management (e.g., foodservice/hospitality or similar transformation environments). Minimum of 7+ years
of program management experience leading large-scale, complex transformation initiatives. Proven track record
of delivering multi-million-dollar programs on time and within budget. Preferred : Bachelor's degree or equivalent combination of education and experience. Program/Project Management certification (PMP, PgMP, MSP, or equivalent). Change management certification (Prosci, Kotter, or similar). Compensation and Location
Estimated compensation
for this position: 95,000.00 – 155,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Benefits and Privacy
401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice : Jones Lang LaSalle (JLL) is an equal opportunity employer. If you need a reasonable accommodation during the employment process, please email accommodationrequest@am.jll.com. This email is only for requesting accommodations. For general inquiries, contact us through the career site. Equal Employment Opportunity policy information is available on the career site. For candidates in the United States, an Equal Employment Opportunity policy is provided here. California residents: please view our Supplemental Privacy Statement for privacy rights. Other notices: this position may be subject to background checks and fair hiring ordinances where applicable. Accepting applications on an ongoing basis until a candidate is identified.
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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position and Location
Pay:
95,000 – 155,000 USD per year, plus 10% annual target bonus. San Jose, CA or NYC: 100,000 – 155,000 USD per year, plus 10% annual target bonus. Location:
Hybrid schedule, in-office requirement will fluctuate based on projects. Candidates must be able to commute to major Cisco offices in Raleigh, NC; Atlanta, GA; Austin, TX; Chicago, IL; San Jose, CA; or NYC. Travel:
approximately 10%. Position Overview
The Transformation Program Manager is responsible for developing and implementing a comprehensive global transformation plan that aligns with the client’s vision, objectives, and market trends through structured program management methodologies. This role identifies opportunities for operational improvement and efficiency gains across all business lines and geographic regions, streamlines operational processes, drives innovation, and manages stakeholder relationships to ensure operational excellence and business growth. The position requires expert-level program management capabilities to deliver complex, multi-workstream transformation initiatives. Key Responsibilities
Global Transformation Governance : Establish program governance structures to manage interdependencies across multiple projects, aligned with client expectations for continuous improvement, innovation, and service excellence initiatives. Program Strategy and Execution : Define program strategy, scope, goals, and deliverables that drive organizational objectives. Lead complex, multi-workstream transformation programs from inception to completion. Coordinate cross-functional program teams and manage resource allocation across concurrent initiatives, including subject matter experts and business intelligence resources. Innovation : Develop and execute innovation plans that capture and implement ideas from across the global account team and JLL platform. Oversee strategic innovation investment programs, including development and management of dedicated funding pools to accelerate capabilities and drive transformational outcomes. Ensure investment ROI is tracked and optimized. Operational Excellence : Streamline operational processes and procedures to optimize efficiency and drive cost savings through structured program delivery methodologies. Implement best practices in workflow management, talent deployment, performance metrics, and resource allocation globally while ensuring integration across multiple service delivery streams. Performance Analytics and Continuous Improvement : Develop and implement data-driven performance metrics, reporting tools, and analytics systems to monitor transformation program performance globally. Provide regular updates and actionable insights to senior management and establish continuous improvement processes that align with strategic objectives. Stakeholder Management : Collaborate with senior leaders, business unit heads, and regional teams to understand goals and requirements. Foster positive relationships and provide strategic guidance on transformation matters while managing stakeholder communications across multiple organizational levels. Risk and Change Management : Proactively identify program risks, develop mitigation strategies, and manage change across the organization. Maintain risk registers and mitigation plans for each workstream. Communication and Reporting : Create and communicate stakeholder-facing presentations on transformation findings, impacts, and recommendations. Ensure timely completion of required reports in line with corporate policy, including quarterly transformation status updates. Qualifications
Required : Minimum of ten years
progressive experience in multi-unit management (e.g., foodservice/hospitality or similar transformation environments). Minimum of 7+ years
of program management experience leading large-scale, complex transformation initiatives. Proven track record
of delivering multi-million-dollar programs on time and within budget. Preferred : Bachelor's degree or equivalent combination of education and experience. Program/Project Management certification (PMP, PgMP, MSP, or equivalent). Change management certification (Prosci, Kotter, or similar). Compensation and Location
Estimated compensation
for this position: 95,000.00 – 155,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Benefits and Privacy
401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice : Jones Lang LaSalle (JLL) is an equal opportunity employer. If you need a reasonable accommodation during the employment process, please email accommodationrequest@am.jll.com. This email is only for requesting accommodations. For general inquiries, contact us through the career site. Equal Employment Opportunity policy information is available on the career site. For candidates in the United States, an Equal Employment Opportunity policy is provided here. California residents: please view our Supplemental Privacy Statement for privacy rights. Other notices: this position may be subject to background checks and fair hiring ordinances where applicable. Accepting applications on an ongoing basis until a candidate is identified.
#J-18808-Ljbffr