Amazon Web Services (AWS)
Data Center Cluster Operations Leader, AWS Data Centers
Amazon Web Services (AWS), New Carlisle, Indiana, United States, 46552
Overview
Data Center Cluster Operations Leader, AWS Data Centers
– AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets, and customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. The role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world\'s largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success requires strong technical knowledge in both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance. Key job responsibilities
Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs Lead safety, security, and availability incident response, management, and resolution Improve operational processes, procedures, methods, and tools continuously About The Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. AWS values diverse experiences and encourages candidates to apply even if they do not meet all preferred qualifications. We value work-life harmony and strive for flexibility as part of our working culture. Our affinity groups foster inclusion and ongoing learning experiences. We are committed to raising our performance bar as we enable employees to deliver the best results for customers. Basic Qualifications
Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field, or relevant industry experience 10+ years of relevant management experience in Data Centers operations, facility engineering operations, IT critical environments, or similar Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication Proven ability to hire, develop and manage high-performing geographically distributed technical teams Excellent written and verbal communications skills Preferred Qualifications
Expertise in continuous improvement methodologies such as Lean or Six Sigma Substantial knowledge of mechanical, electrical, and controls systems in critical environments Broad knowledge of IT infrastructure domains including compute/server platforms, storage platforms, networking devices, IT service delivery principles and best practices Amazon is an equal opportunity employer and does not discriminate on the basis of protected status. If you require a workplace accommodation during the application or hiring process, please visit our accommodations page for more information. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,100/year to $313,300/year, and total compensation may include equity, sign-on payments, and other benefits. For more information, visit our employee benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Data Center Cluster Operations Leader, AWS Data Centers
– AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As the senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management. Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience on both DCO and DCEO systems. Though operating independently, a physical security team works closely with these functions to protect people, assets, and customer data. The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. The role requires both strategic oversight and the ability to dive deep into specific issues. As a vital member of the management team, the Cluster Operations Leader helps scale the world\'s largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success requires strong technical knowledge in both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance. Key job responsibilities
Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs Lead safety, security, and availability incident response, management, and resolution Improve operational processes, procedures, methods, and tools continuously About The Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. AWS values diverse experiences and encourages candidates to apply even if they do not meet all preferred qualifications. We value work-life harmony and strive for flexibility as part of our working culture. Our affinity groups foster inclusion and ongoing learning experiences. We are committed to raising our performance bar as we enable employees to deliver the best results for customers. Basic Qualifications
Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field, or relevant industry experience 10+ years of relevant management experience in Data Centers operations, facility engineering operations, IT critical environments, or similar Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication Proven ability to hire, develop and manage high-performing geographically distributed technical teams Excellent written and verbal communications skills Preferred Qualifications
Expertise in continuous improvement methodologies such as Lean or Six Sigma Substantial knowledge of mechanical, electrical, and controls systems in critical environments Broad knowledge of IT infrastructure domains including compute/server platforms, storage platforms, networking devices, IT service delivery principles and best practices Amazon is an equal opportunity employer and does not discriminate on the basis of protected status. If you require a workplace accommodation during the application or hiring process, please visit our accommodations page for more information. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,100/year to $313,300/year, and total compensation may include equity, sign-on payments, and other benefits. For more information, visit our employee benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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