Amazon
Data Center Cluster Operations Leader, IAD Region, US EAST DCC
Amazon, Canton, Mississippi, United States, 39046
Data Center Cluster Operations Leader, IAD Region, US EAST DCC
Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Senior Manager to join our expanding Infrastructure Operations team. The Senior Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The ideal candidate for this role will understand data center IT infrastructure, data center facilities infrastructure and understand how the two coexist. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for! Key Responsibilities
Hiring, managing, and developing the operations management team including facilities managers, chief engineering managers and engineering operations technicians. Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations. Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the entire mechanical/electrical/plumbing infrastructure to facilitate the daily operation. Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management. Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s. Oversight of a preventative maintenance system and the adherence to schedules, evaluation and performance of our infrastructure supporting the data center operations. Experience in successful insourcing and/or outsourcing specific maintenance task balancing internal skillsets with frugality. Safety, security, and availability incident response, incident management, and incident resolution. Continuous improvement of operational processes, procedures, methods, and tools. About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic Qualifications
Bachelor's degree in engineering, computer science, or a related field. 5+ years operating as a manager of managers in data centers or a manufacturing facility or as a Regional Director of Facilities Maintenance/Operations. 10+ years of relevant experience managing data center operations, facility engineering operations, critical environment facilities, data center build-outs and scaling, general manufacturing or similar. Preferred Qualifications
Ability to operate independently as a manager of a geographically distributed Infrastructure Operations management team. Proven ability to hire, develop, and manage high-performing technical teams. Expert knowledge of data center mechanical, electrical, and controls systems or an equivalent industry with similar complexity. Demonstrated track record in delivering complex projects. Continuous improvement of operational processes, procedures, methods, and tools. Operation and maintenance of mechanical, electrical, and controls systems for data centers to include preventive maintenance, corrective maintenance, and change management. Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s. Safety, security, and availability incident response, incident management, and incident resolution. Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Senior Manager to join our expanding Infrastructure Operations team. The Senior Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center facility infrastructure including the operational availability of mechanical, electrical and plumbing systems. The ideal candidate for this role will understand data center IT infrastructure, data center facilities infrastructure and understand how the two coexist. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for! Key Responsibilities
Hiring, managing, and developing the operations management team including facilities managers, chief engineering managers and engineering operations technicians. Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations. Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the entire mechanical/electrical/plumbing infrastructure to facilitate the daily operation. Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management. Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s. Oversight of a preventative maintenance system and the adherence to schedules, evaluation and performance of our infrastructure supporting the data center operations. Experience in successful insourcing and/or outsourcing specific maintenance task balancing internal skillsets with frugality. Safety, security, and availability incident response, incident management, and incident resolution. Continuous improvement of operational processes, procedures, methods, and tools. About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic Qualifications
Bachelor's degree in engineering, computer science, or a related field. 5+ years operating as a manager of managers in data centers or a manufacturing facility or as a Regional Director of Facilities Maintenance/Operations. 10+ years of relevant experience managing data center operations, facility engineering operations, critical environment facilities, data center build-outs and scaling, general manufacturing or similar. Preferred Qualifications
Ability to operate independently as a manager of a geographically distributed Infrastructure Operations management team. Proven ability to hire, develop, and manage high-performing technical teams. Expert knowledge of data center mechanical, electrical, and controls systems or an equivalent industry with similar complexity. Demonstrated track record in delivering complex projects. Continuous improvement of operational processes, procedures, methods, and tools. Operation and maintenance of mechanical, electrical, and controls systems for data centers to include preventive maintenance, corrective maintenance, and change management. Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s. Safety, security, and availability incident response, incident management, and incident resolution. Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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