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Carters Inc.

Assistant Store Manager - 24H300

Carters Inc., Norfolk, Virginia, United States, 23500

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Assistant Store Manager - 24H300

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Love What You Do. Carter’s Careers.

Overview As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We are looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What We Love About Carter’s Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We provide quality—from the first Original Bodysuit to the lasting careers we offer our team—and invest in training and development to help everyone succeed together. A Carter’s career focuses on connections between customers, teams, and families. Caring, teamwork, flexibility, and growth are what set us apart.

Benefits We Love

Schedules that fit your life, helping you maintain balance.

Health benefits, mental health benefits, a 30% brand discount, referral bonuses, and more.

Education “Advance You” Program offering GED or bachelor’s degree tuition-free, or English language learning.

Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more.

Professional and personal development to grow your career.

What You’ll Do

Execute workforce management to ensure a genuine customer focus on the sales floor

Welcome customers and assist with product styles, features, and benefits

Foster a positive, safe, and inclusive environment for employees and customers

Model service standards and omnichannel experience while coaching others to success

Analyze the business and drive KPI results with the team

Build customer loyalty through Company programs, including credit

Assist the Store Manager in building and retaining a successful team through recruiting, training, and development

Recognize exceptional performance and redirect employees when needed

Plan, track, analyze, and report tasks and financial results using Company tools

Partner with Store Manager on merchandising standards, promotions, markdowns, and product placement

Reduce loss through consistent customer service, education, and operational controls

Qualities We’d Love In a Candidate

Positive and solutions-oriented mindset

Effective verbal and written communication skills

Leadership, supervisory, and customer engagement skills

Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Minimum of 1 year retail or related management experience

High school diploma or GED

You Can

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods; climb ladders

Provide availability including days, nights, weekends, and holidays, with a minimum of two closing shifts per week

Carter’s For All Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. Duties may be changed or reassigned at management’s discretion, and employees may be required to perform duties not listed herein. Carter’s may reasonably alter duties, responsibilities, job title, and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Retail Apparel and Fashion

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