Lead, Field AI Strategy

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Office of the CRO team is responsible for defining, championing, and landing our GTM strategy – in partnership with our Go-To-Market, Product, Operations, and Executive teams. We are seeking a dynamic and experienced Lead of Field AI Strategy within the Office of the CRO. This person will own and drive our Field AI roadmap — sourcing high-impact use cases from within the Field, piloting solutions, and scaling those that deliver measurable impact – and stand up/scale the Field “AI Center of Excellence” within the OCRO. What You’ll Be Doing Shape our Field AI Strategy: Define our strategy and prioritized roadmap to improve field productivity and customer experience through the use of AI Stand up the Field ‘AI Center of Excellence’ within the Office of the CRO, which will act as central hub and driver of Field AI roadmap Source high-impact AI use cases by user group (Sales, Presales, Partner, Enablement) in partnership with Field SMEs and key cross-functional teams Stay ahead of latest trends and evolutions in AI to ensure roadmap brings in best-in-class, while maintaining compliance with corporate standards Orchestrate Roadmap Execution: Lead the end-to-end planning and execution of projects prioritized on the Field AI roadmap Drive Cross-Functional Alignment: Act as the central hub and connector between Field COE and end-user groups, and with central teams Measure Success: Define and analyze key metrics for ‘use case’ success and program success What you’ll bring to the role & what we’re looking for Minimum of 8+ years experience, ideally in Business Operations, Innovation, Strategy and/or Product Management roles Past experience with GTM / Field teams required Product Management, complex Program Management, or Consulting background preferred Past experience with AI tools required, ideally as applied in GTM context ‘Product Manager’ mindset: Proven ability to think strategically, define a compelling ‘product’ vision, and maintain a deep sense of user empathy throughout the development process Builder: Proven track record incubating new initiatives or products from scratch by working across multiple stakeholder/end-user groups in high-ambiguity environments Expert Execution: Strong ability to proactively manage complex, interconnected projects, identify and mitigate risks, and clear roadblocks for your teams, and ensure on-time delivery Influential Leader: Exceptional communication and executive presence, with a demonstrated ability to lead and influence cross-functional teams without direct authority Field Acumen: Strong understanding of the B2B IT/Software customer journey and GTM teams Prioritization and Decision-Making: The ability to make tough trade-offs and prioritize features based on customer value, business impact, and technical feasibility Technical Awareness: Solid understanding of the AI technology stack and technical development processes to effectively engage Operations, Business Technology, Security, and Product The annual base salary range for this position for candidates located in the San Francisco Bay area is between $162,000—$242,000 USD. For candidates located in California, Colorado, New York, and Washington, the annual base salary range is between $144,000—$216,000 USD. Okta offers equity, bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave. Okta is an Equal Opportunity Employer.

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