NAPA Auto Parts
NAPA is looking for a passionate Assistant Store Manager to use automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and help lead NAPA to be the dominant parts supplier in the market. This is the right opportunity for you if you:
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Provide daily leadership and create and sustain a culture of employee engagement
Partner with teammates to drive company-owned store initiatives
Care about people and profit
Join a team where you can learn and grow your career
Lead a successful team, support the store manager, and manage in a fast-paced retail environment
Manage store operations to maximize sales, profits and customer service
Build, coach, train and engage crew to deliver superior customer care and business results
Inventory protection, asset management, and addressing operational and safety issues
Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and surrounding areas
Execute NAPA operational and marketing programs and pursue continuous process improvements
Grow customer relationships and address sales/service questions to ensure a positive experience in-store and on the phone
Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion
Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
Passion for delivering customer care and building long-term relationships
Thrive in a fast-paced and complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift 60 lbs in some situations
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
Customer-centric (external/internal)
ASE Certifications
NAPA Know How
Additional Information
Location: Lakeland, FL
Employment type: Full-time
Seniority level: Mid-Senior level
Industry: Retail
Job function: Sales and Business Development
Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About the role: Retail Assistant Store Manager - Lakeland Square; Lakeland, FL; compensation ranges for related roles are listed in job postings (e.g., Lakeland Square, Lakeland, FL; 49,700.00-57,100.00).
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Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
Provide daily leadership and create and sustain a culture of employee engagement
Partner with teammates to drive company-owned store initiatives
Care about people and profit
Join a team where you can learn and grow your career
Lead a successful team, support the store manager, and manage in a fast-paced retail environment
Manage store operations to maximize sales, profits and customer service
Build, coach, train and engage crew to deliver superior customer care and business results
Inventory protection, asset management, and addressing operational and safety issues
Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and surrounding areas
Execute NAPA operational and marketing programs and pursue continuous process improvements
Grow customer relationships and address sales/service questions to ensure a positive experience in-store and on the phone
Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion
Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
Passion for delivering customer care and building long-term relationships
Thrive in a fast-paced and complex environment
Knowledge of cataloging and/or inventory management systems
Ability to lift 60 lbs in some situations
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
Customer-centric (external/internal)
ASE Certifications
NAPA Know How
Additional Information
Location: Lakeland, FL
Employment type: Full-time
Seniority level: Mid-Senior level
Industry: Retail
Job function: Sales and Business Development
Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About the role: Retail Assistant Store Manager - Lakeland Square; Lakeland, FL; compensation ranges for related roles are listed in job postings (e.g., Lakeland Square, Lakeland, FL; 49,700.00-57,100.00).
#J-18808-Ljbffr