NAPA Auto Parts
Overview
Assistant Store Manager role at NAPA Auto Parts. This position uses automotive or customer service expertise with both wholesale and retail customers, serves as a leader to teammates, and helps drive NAPA to be the dominant parts supplier in the market. Responsibilities
Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew to deliver superior levels of customer care and business results Inventory protection, asset management, and addressing operational and safety issues Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outdoor areas Drive NAPA operational and marketing programs while pursuing continuous process improvements Grow customer relationships, assist with sales/service questions, and ensure a positive experience in-store and on the phone Qualifications
High school diploma or equivalent; technical or trade school courses or degree is a plus Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive Passion for delivering customer care and building long-term relationships Ability to thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background in automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus Experience in a parts store, auction, retail store, auto body/collision, or related management experience is a plus Customer-centric approach (external/internal) ASE Certifications and/or NAPA Know How are a plus Benefits and Culture
Outstanding health benefits and 401K Stable company (Fortune 200) with a family feel Culture that works hard and takes care of employees Opportunity for multiple career paths with ongoing development and leadership support GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Assistant Store Manager role at NAPA Auto Parts. This position uses automotive or customer service expertise with both wholesale and retail customers, serves as a leader to teammates, and helps drive NAPA to be the dominant parts supplier in the market. Responsibilities
Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew to deliver superior levels of customer care and business results Inventory protection, asset management, and addressing operational and safety issues Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outdoor areas Drive NAPA operational and marketing programs while pursuing continuous process improvements Grow customer relationships, assist with sales/service questions, and ensure a positive experience in-store and on the phone Qualifications
High school diploma or equivalent; technical or trade school courses or degree is a plus Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive Passion for delivering customer care and building long-term relationships Ability to thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background in automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus Experience in a parts store, auction, retail store, auto body/collision, or related management experience is a plus Customer-centric approach (external/internal) ASE Certifications and/or NAPA Know How are a plus Benefits and Culture
Outstanding health benefits and 401K Stable company (Fortune 200) with a family feel Culture that works hard and takes care of employees Opportunity for multiple career paths with ongoing development and leadership support GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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