Genuine Parts Company
Overview
Assistant Store Manager at Genuine Parts Company (NAPA brand). Lead a team and use automotive or customer service expertise with both wholesale and retail customers daily to help NAPA be the dominant parts supplier in the market. Responsibilities
Deliver a superior customer service experience to drive store growth, increase sales and profitability. Provide daily leadership and foster a culture of employee engagement. Partner with teammates to drive company-owned store initiatives. Lead a successful team, support the store manager, and manage in a fast-paced retail environment. Manage store operations to maximize sales, profits and customer service. Build, coach, train and engage crew to deliver superior customer care and business results. Protect inventory and assets, address operational and safety issues. Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas. Drive NAPA operational and marketing programs while pursuing continuous improvements in processes and procedures. Grow customer relationships and ensure a positive experience both in-store and on the phone. Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion preferred. Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive topics. Passion for delivering customer care and building long-term relationships. Thrive in a very fast-paced and complex environment. Knowledge of cataloging and/or inventory management systems. Ability to lift up to 60 lbs in some situations. Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or related management roles. Customer-centric (external/internal). ASE Certifications or NAPA Know How desirable. Benefits
Health benefits and 401K. Stable company (Fortune 200) with a family feel and opportunities for development. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct.
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Assistant Store Manager at Genuine Parts Company (NAPA brand). Lead a team and use automotive or customer service expertise with both wholesale and retail customers daily to help NAPA be the dominant parts supplier in the market. Responsibilities
Deliver a superior customer service experience to drive store growth, increase sales and profitability. Provide daily leadership and foster a culture of employee engagement. Partner with teammates to drive company-owned store initiatives. Lead a successful team, support the store manager, and manage in a fast-paced retail environment. Manage store operations to maximize sales, profits and customer service. Build, coach, train and engage crew to deliver superior customer care and business results. Protect inventory and assets, address operational and safety issues. Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas. Drive NAPA operational and marketing programs while pursuing continuous improvements in processes and procedures. Grow customer relationships and ensure a positive experience both in-store and on the phone. Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion preferred. Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive topics. Passion for delivering customer care and building long-term relationships. Thrive in a very fast-paced and complex environment. Knowledge of cataloging and/or inventory management systems. Ability to lift up to 60 lbs in some situations. Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or related management roles. Customer-centric (external/internal). ASE Certifications or NAPA Know How desirable. Benefits
Health benefits and 401K. Stable company (Fortune 200) with a family feel and opportunities for development. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct.
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