Avanath Capital Management, LLC
Overview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role:
This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
Responsibilities and Core Competencies
An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, drive to create a positive experience for all residents and staff, and build relationships with vendor partners and regulatory and social services. Adopt a collaborative approach to foster success and effectiveness for the Organization and the communities.
An Authentic Attitude – Consistently demonstrate an open and professional attitude when addressing resident and staff concerns, including seeking resources throughout the organization via support services and senior leadership.
An Approach that is Positive and Professional – Demonstrate active listening and understand that participation and support are integral to Avanath’s success, ensuring residents and staff feel seen, heard, and valued as challenges are resolved.
Qualifications
5-7 years of experience in the property management industry
2+ years of experience as a community/property manager
Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation
Proven effective and efficient leadership experience
Knowledge of Section 8/HAP qualifications required
Strong interpersonal, verbal and written communication skills
Capacity to interact effectively with senior executives
Ability to work well under time and other constraints
Professional presentation and appearance
Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email
Key Accountabilities
Resident Relations + Customer Service
Ensure a positive experience for the entire resident life-cycle – from move-in to move-out
Implement system for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints
Serve as advocate for residents by effectively communicating concerns to senior leadership
Function as a resource center for residents on all things that affect and may disturb their community-living experience
Responsible for all resident events and retention programs
Refer residents as necessary to appropriate services and agencies that offer assistance
Maintain a secure confidential file for each resident
Fiduciary
Understand the current financial health of the assigned community by regularly reviewing the budget
Produce financial growth or gains for the community through marketing and leasing of new and turnover units, as well as additional revenue streams
Manage and execute all budgets, rent rolls, projections and occupancy goals
Implement a system to achieve 0% rent delinquency
Prepare and produce monthly reports and financials accurately and timely
With Regional Manager, prepare Property Annual Operating Budget
Prepare and submit subsidy vouchers (when applicable)
Oversee large capital projects and coordinate between multiple departments (when applicable)
Staff Leadership
Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals
Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc.
Promote high-performing team execution through regular feedback, training and development
Empower collaboration and inclusivity, building trust and transparency
Demonstrate effective communication with residents, community, agencies, owners and team members
Regularly assess employee performance through on-the-spot feedback and the performance review process
Recognize team members when performance meets or exceeds expectations; address underperformance with clear expectations
Respond to team member concerns, maintenance conditions, resident problems, security breaches, and emergencies
Create and supervise schedules to ensure maximum operational efficiency
Ensure the community's curb appeal is maintained
Adherence to Property Management Rules, Regulations and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, and all laws pertaining to the apartment industry
Meet compliance and eligibility requirements as established by local, state and federal agencies
Ensure proper procedures are followed as detailed in handbooks
Respond to housing violations and liability concerns regarding the community
Seek approval and guidance from the Regional Manager within specified parameters
Physical Demands & Working Conditions
The incumbent is classified as essential staff and is expected to report to work and adhere to safety and business protocols
Frequent sitting and walking
Travel within the region and to other offices and events via airline, train and automobile
Repetitive use of computer, keyboard, mouse, and phone
Reading, comprehending, writing, performing calculations, communicating verbally
May work in an elevated site, may walk on uneven ground
Occasional squatting, bending, twisting, pushing and pulling
How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We Offer
Culture Built on Purpose and Core Values – Integrity, Caring, and Continuous Improvement
Comprehensive Benefits – health, dental & vision, 401(k), PTO, paid holidays and more
Growth opportunities and promotion from within
Development – training, coaching, and continuous learning opportunities
Diversity & Inclusion Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. Our DEI approach emphasizes a diverse workforce at all levels. We embrace differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, and other characteristics that make our employees unique.
Benefits Our diversity initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development, and a work environment that encourages diversity and inclusion, including respectful communication, teamwork, and work/life balance.
Compensation Range: $67,000—$72,000 USD
Location: Northbrook, IL (and other listed locations as applicable)
#J-18808-Ljbffr
The Role:
This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
Responsibilities and Core Competencies
An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, drive to create a positive experience for all residents and staff, and build relationships with vendor partners and regulatory and social services. Adopt a collaborative approach to foster success and effectiveness for the Organization and the communities.
An Authentic Attitude – Consistently demonstrate an open and professional attitude when addressing resident and staff concerns, including seeking resources throughout the organization via support services and senior leadership.
An Approach that is Positive and Professional – Demonstrate active listening and understand that participation and support are integral to Avanath’s success, ensuring residents and staff feel seen, heard, and valued as challenges are resolved.
Qualifications
5-7 years of experience in the property management industry
2+ years of experience as a community/property manager
Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation
Proven effective and efficient leadership experience
Knowledge of Section 8/HAP qualifications required
Strong interpersonal, verbal and written communication skills
Capacity to interact effectively with senior executives
Ability to work well under time and other constraints
Professional presentation and appearance
Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet and email
Key Accountabilities
Resident Relations + Customer Service
Ensure a positive experience for the entire resident life-cycle – from move-in to move-out
Implement system for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints
Serve as advocate for residents by effectively communicating concerns to senior leadership
Function as a resource center for residents on all things that affect and may disturb their community-living experience
Responsible for all resident events and retention programs
Refer residents as necessary to appropriate services and agencies that offer assistance
Maintain a secure confidential file for each resident
Fiduciary
Understand the current financial health of the assigned community by regularly reviewing the budget
Produce financial growth or gains for the community through marketing and leasing of new and turnover units, as well as additional revenue streams
Manage and execute all budgets, rent rolls, projections and occupancy goals
Implement a system to achieve 0% rent delinquency
Prepare and produce monthly reports and financials accurately and timely
With Regional Manager, prepare Property Annual Operating Budget
Prepare and submit subsidy vouchers (when applicable)
Oversee large capital projects and coordinate between multiple departments (when applicable)
Staff Leadership
Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals
Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc.
Promote high-performing team execution through regular feedback, training and development
Empower collaboration and inclusivity, building trust and transparency
Demonstrate effective communication with residents, community, agencies, owners and team members
Regularly assess employee performance through on-the-spot feedback and the performance review process
Recognize team members when performance meets or exceeds expectations; address underperformance with clear expectations
Respond to team member concerns, maintenance conditions, resident problems, security breaches, and emergencies
Create and supervise schedules to ensure maximum operational efficiency
Ensure the community's curb appeal is maintained
Adherence to Property Management Rules, Regulations and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, and all laws pertaining to the apartment industry
Meet compliance and eligibility requirements as established by local, state and federal agencies
Ensure proper procedures are followed as detailed in handbooks
Respond to housing violations and liability concerns regarding the community
Seek approval and guidance from the Regional Manager within specified parameters
Physical Demands & Working Conditions
The incumbent is classified as essential staff and is expected to report to work and adhere to safety and business protocols
Frequent sitting and walking
Travel within the region and to other offices and events via airline, train and automobile
Repetitive use of computer, keyboard, mouse, and phone
Reading, comprehending, writing, performing calculations, communicating verbally
May work in an elevated site, may walk on uneven ground
Occasional squatting, bending, twisting, pushing and pulling
How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We Offer
Culture Built on Purpose and Core Values – Integrity, Caring, and Continuous Improvement
Comprehensive Benefits – health, dental & vision, 401(k), PTO, paid holidays and more
Growth opportunities and promotion from within
Development – training, coaching, and continuous learning opportunities
Diversity & Inclusion Avanath Capital is committed to fostering a culture of diversity, equity, and inclusion. Our DEI approach emphasizes a diverse workforce at all levels. We embrace differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, and other characteristics that make our employees unique.
Benefits Our diversity initiatives include practices and policies on recruitment and selection, compensation and benefits, professional development, and a work environment that encourages diversity and inclusion, including respectful communication, teamwork, and work/life balance.
Compensation Range: $67,000—$72,000 USD
Location: Northbrook, IL (and other listed locations as applicable)
#J-18808-Ljbffr