Logo
AutoZone

Store Manager

AutoZone, Bel Air, Maryland, United States, 21014

Save Job

Overview

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence—empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.

Responsibilities

Leadership & Team Development: Recruit, supervise, schedule, train, and develop store personnel; assume responsibility for store operations in the absence of the Commercial Sales Manager; motivate employees to excel and enhance productivity.

Communication & Customer Engagement: Ensure clear and effective communication within the team; follow up on tasks and provide timely updates; address customer concerns professionally, turning complaints into compliments.

Operational Excellence & Safety Compliance: Conduct and review opening and closing procedures; manage emergency situations and proper accident protocols; monitor risk & safety management, ensuring PPE compliance.

Sales & Performance Metrics: Drive WOW! Customer Service, maintain sales productivity, store appearance, merchandising excellence; monitor cash flow, inventory, and security to optimize profitability; analyze and reconcile Profit & Loss statements.

Process & Team Collaboration: Delegate merchandising tasks, provide performance feedback, conduct evaluations, and foster a culture of success.

Qualifications

Basic automotive parts knowledge.

Proven leadership experience with strong communication, decision-making, and sales-driving skills.

Demonstrates integrity, professionalism, and commitment to customer satisfaction.

Thrives in fast-paced environments while driving operational excellence and team engagement.

Capable of fostering a positive work culture focused on development and results.

Proficient in managing, analyzing, and reconciling Profit & Loss statements.

Ability to lift, load, and deliver merchandise with attention to safety and accuracy.

Flexibility to work evenings, weekends, and holidays as business needs arise.

You’ll Go The Extra Mile If You Have

Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

Automotive Service Excellence (ASE) Certification preferred.

About Us Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. We provide tools and support to help you succeed and drive your future.

Benefits At AutoZone AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, including an AutoZone in-store discount

401(k) with company match and Stock Purchase Plan

AutoZoners Living Well Program for free mental health support

Opportunities for career growth

Paid time off

Life, and short- and long-term disability insurance options

Health Savings and Flexible Spending Accounts with wellness rewards

Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Employment Type

Full-time

Seniority level

Mid-Senior level

Job function

Sales and Business Development

Industries

Retail

Online Application is required. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

#J-18808-Ljbffr