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Truist

National Builder Manager - Mortgage and Builder Experience Required

Truist, Richmond, Virginia, United States, 23214

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National Builder Manager - Mortgage and Builder Experience Required

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National Builder Manager - Mortgage and Builder Experience Required

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Truist The National Builder Manager (NBM) is a senior-level strategic and execution-focused role responsible for driving profitable originations, manages KPIs, ROI, and builder engagement across the company’s footprint. This role supports local and national builder, realtor partnership opportunities, develops scalable strategies, and partners with regional sales leaders and mortgage originators to grow production within the builder and real estate referral ecosystem. Essential Duties And Responsibilities Strategic Planning and Execution: Develop and implement a comprehensive national builder strategy to drive profitable mortgage originations and expand market share. Provides support and guidance to DSMs, ASMs, PSMs, CLMMs, and MLOs to support builder partnerships and create consistent sales behaviors across divisions. Operational oversight in collaboration with internal teams such as operations and marketing to ensure a seamless and efficient process for builder partners and homebuyers. Partner with the Director of REL Program Execution to cascade best practices, deploy high-impact sales tactics, and implement scalable playbooks for builder success. Identify market expansion opportunities and work with internal stakeholders to deploy programs that support origination growth in both core and emerging markets. Financial Acumen: Manage the ROI for all National Builder Partnerships. Inclusive Lending & Compliance: Advance the organization’s inclusive lending strategy by identifying builder opportunities in LMI and MMCT census tracts. Relationship & Stakeholder Management: Build and maintain strong, collaborative relationships to ensure alignment on business goals, address challenges proactively, and maximize partnership opportunities. Performance Management: Own the responsibility for the performance of the National Builder Channel. Performance Intelligence: Use data-driven insights to monitor builder performance, identify gaps or opportunities, and influence decision-making with internal leadership. Marketing & Events: Partner with internal marketing to build national campaigns, branded content, and engagement strategies tailored to builders and their real estate agent partners. Qualifications 10 years in mortgage lending, builder partnerships, or business development leadership Demonstrated ability to influence cross-functional teams and lead through a matrixed environment Deep understanding of LMI/MMCT strategy, CRA/RESPA compliance, and affordable lending programs Strong presentation and communication skills with ability to represent the brand internal and external Proven experience in a strategic, execution-focused role with a track record of driving significant business growth. Exceptional communication, presentation, and negotiation skills. Demonstrated ability to build and maintain strong relationships at all levels, from field-level employees to C-suite executives. Proficiency of CRM software and Microsoft Office Suite Self-motivated, results oriented, and able to work independently in a fast-paced environment Willingness to travel nationally (25-40%) Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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