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MBK Senior Living

Business Office Manager

MBK Senior Living, San Clemente, California, us, 92674

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Overview MBK Senior Living is seeking a Business Office Manager for our San Clemente Villas community. We are committed to putting people first – our residents and team members. MBK emphasizes high standards, trust, and development of potential in ourselves and others. We offer flexible schedules and opportunities for growth, along with a supportive team environment focused on hospitality and high-quality service.

What You’ll Experience

Impacting lives and building lasting relationships

Executing exceptional signature programs in dining, fitness, wellness, and care

A supportive community team that encourages personal and professional growth

A fun-filled, energetic environment centered in hospitality and service

Competitive salaries

Professional development, training, and coaching through our Mentor, Buddy, and Executive Director in Training Programs

Education loan assistance & scholarships, financial and legal services

Team Member discounts and health and wellness resources

Full-time benefits include:

Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

Childcare and eldercare assistance

Flexible spending accounts

If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – apply today!

Job Description Our stunning community at San Clemente Villas is seeking a Business Office Manager to join our team of senior living heroes.

Shift:

Mon, Tue, Wed, Thu, Fri 8:00am-5:00pm

Job Summary The Business Office Manager oversees and administers the community accounting systems and human resource functions, confidentially and in accordance with policies, procedures, and current federal, state and local standards, guidelines and regulations, while demonstrating the Principles and Core Values that MBK embraces.

Essential Job Duties (Include % of time for each responsibility)

Perform, administer, and oversee the community accounting functions including accounts receivable/collections, accounts payable, and management reports (40%).

Accounts receivable duties: preparing and sending resident billing statements, tracking daily census, making bank deposits, daily changes as indicated per updated addendums, processing refunds or credits, etc.

Accounts payable and receivable: ensuring accounts are up to date, outside vendors are paid timely, and related activities.

Facilitates collections and coordinates resident move-in, move-out and transfer documentation.

Works with Corporate to ensure billing, payment, rent increases, and related charges are submitted timely and per standard.

Perform Human Resources and Payroll duties (30%), including posting job openings, coordinating interviews, background checks, maintaining employee files, and supporting leaves.

Coordinate all payroll functions, generate payroll reports for department heads, and ensure timely transmission of payroll information.

Manage employee benefit programs, communications, enrollments/terminations, and deductions

Maintain employee and resident files, wage rates, and annual/merit increases as indicated

Coordinate and manage resident, personal and insurance files as required

Manage, plan, develop, organize, schedule, evaluate and direct the front desk department (20%).

Hire, train, supervise and manage the front desk team members.

Coordinate with Executive Director, Department Heads and Corporate on community issues (10%), including legal issues and workers" compensation claims; maintain OSHA binder.

Non-Essential Job Duties

Perform other duties or special projects as assigned by the Executive Director

Order and maintain office supply inventory

Display tact and friendliness with residents, team members, and visitors

Promote teamwork and MBK values

Attend morning staff meetings

Supervisory/Management Responsibilities

Concierge supervision ranges from 1 to 6 employees, average 4 employees

Minimum Job Requirements

High school diploma or GED

Background clearances as required by government regulations

Health screening and negative TB test results within required timeframe

Solid PC skills with Microsoft Office; familiarity with office equipment

Ability to perform mathematical calculations for financial responsibilities

Discretion and ability to maintain confidential data

Excellent written and oral communication skills in English

Ability to communicate information clearly to diverse audiences

Ability to make independent decisions and stay calm in stressful situations

Professional demeanor with residents, team members, and guests

Preferred Job Requirements

Team member’s degree or several years of college coursework preferred

Bachelor’s degree highly desirable

Fundamental accounting and HR experience preferred

Prior supervisory or lead experience preferred

Physical Demands

Must be mobile and able to perform the physical requirements of the job

Ability to sit for long periods, stand, bend, and move throughout the day

Able to move residents in emergencies

Lift up to 25 lbs occasionally and up to 10 lbs frequently

Pay $33.65-$36.00/hr

About MBK MBK Senior Living has pursued its goal for more than 30 years. The company owns and operates 35 Independent Living, Assisted Living, and Memory Care communities in the Western United States. We have been recognized as a Top 50 Best Workplaces in Aging Services by Fortune and certified as a Great Place to Work since 2017.

MBK is an equal opportunity employer.

All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. To request reasonable accommodation, contact talentacquisition@mbk.com.

Regulatory Disclosures

For communities that receive Medicare/Medicaid funding, team members must not be an Excluded Party as defined by applicable federal and state programs. If you learn you are an Excluded Party, report immediately to your supervisor. All team members must comply with HIPAA, Resident Rights, and licensing requirements as applicable.

HIPAA Disclosure

All team members must be in compliance with HIPAA and other laws; if you are found to be an Excluded Party, report to your supervisor immediately.

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