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Broad River Retail

Senior Operations Manager

Broad River Retail, Four Oaks, North Carolina, United States, 27524

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Overview

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to be the largest and fastest growing Ashley licensee in the U.S., and to be listed on Top Places to Work lists in our industry. We are looking for a Senior Manager who will be responsible for overseeing the daily operations of a distribution center. In this position, you will lead a team of salaried departmental associates and ensure that all departments work together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. Base pay range : $75,000.00/yr - $90,000.00/yr. Actual pay will be based on skills and experience — talk with your recruiter to learn more.

Day in the Life as this Memory Maker / Responsibilities

Maintain scheduling of tasks to meet business needs

Lead a team of salaried employees with training, direction, accountability, and encouragement

Report KPI’s both internally and externally

Monitor safety through behavioral awareness and ensure compliance with laws, regulations, and policies

Analyze data and make recommendations for improvements to processes, procedures, and systems

Manage budgets, inventory profitability and resources, ensuring expenditures/adjustments align with company goals

Stay current on best practices and apply knowledge to drive innovation and growth

Communicate effectively with leadership, Memory Makers, and business partners verbally and in writing

Coordinate outbound, inbound, inventory and quality control functions to meet business needs

What you’ll need to succeed

A positive outlook and encouraging mindset

Strong leadership skills to motivate and mentor team members

Strong cognitive skills, ability to learn quickly, and manage multiple complex tasks

Effective written and verbal communication of expectations, instructions, and performance

Collaborative mindset to work interdepartmentally and drive KPIs

Time management and ability to set and meet expectations for self and others

Experience building teams with intentional hiring practices, training, mentorship, and accountability

Proficiency with reporting software and related technologies

Innovative thinking to improve efficiencies and reduce costs

Flexibility in scheduling and ability to work all shifts

Ability to work under pressure and meet deadlines

Excellent communication and interpersonal skills

Proven track record of successful leadership and team development

Workplace Environment

Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring

Must be able to routinely lift or move objects up to 75 pounds

Ability to travel for meetings, meet and greets, and company events

Working in a non-climate-controlled warehouse setting, with some outdoor exposure

Reasonable accommodations may be made to empower individuals with disabilities to undertake essential duties

Additional details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Distribution Industries: Warehousing and Storage

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