General Manager

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. We call all our employees “Memory Makers” because everyone has the power to make positive memories for our Guests, their families, co-workers, and communities. We take pride in training and developing our teams to provide a premier customer experience. Our Memory Makers have led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row. AT A GLANCE: The General Manager reports directly to the Multi-Unit leader and is part of the Retail Performance team. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. DAY IN THE LIFE AS THIS MEMORY MAKER: Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers’ needs and strive to exceed their expectations Recognize others’ values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care, and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results relative to goals WHAT YOU’LL NEED TO SUCCEED: Minimum 5 years of experience in furniture sales management, including store-level general management Proven success in high-volume, fast-paced, commission-based retail environments Strong leadership background with experience managing teams of 10+ associates Excellent interpersonal, communication, and presentation skills High level of professionalism and discretion when handling confidential information Strong problem-solving, analytical, and time-management abilities Self-motivated, quick learner able to manage multiple tasks independently Proficient with technology, including iPads, tablets, and basic math skills Willingness to work a flexible 40+ hour schedule, including nights and weekends WORKPLACE ENVIRONMENT: This is an in-store position that is primarily performed on the sales floor and customer facing. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS: Salary is based on numerous factors, including experience, knowledge and skill Performance-based bonus potential Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. We firmly believe our work is at its best when everyone feels free to be their most authentic self. Broad River Retail is an equal opportunities employer.

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