Lucile Salter Packard Children's Hospital at Stanford
Relief Medical Interpreter / Translator, Arabic
Lucile Salter Packard Children's Hospital at Stanford, Palo Alto, California, United States, 94306
Job ID: LP_00019835-1111
Job Summary
Under the direct supervision of the Assistant Manager of Interpreter Services, conducts medical and general interpreting/translating for the patient care staff and for patients and their families. Acts as a cultural consultant to staff and as advocate for non-English speaking patients/families. Assesses and monitor their patient’s understandings of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggests referrals to medical staff, clinical social workers, patient relation staff, chaplains, and ancillary staff. Records services provided in patient chart. Essential Functions
Performs medical interpretation for patients and their families in consecutive and sight translation modalities, including in-group setting. Independently interprets simple encounters accurately and completely (e.g., admissions, simple new patient and follow up encounters, etc.). With periodic supervision, interprets complex encounters accurately and completely (e.g., Care conferences, Psych, Consents, etc.). Performs medical translation for patients and their families. Independently translates, edits and proofs simple After Visit Summaries in an accurate, clear and timely manner (e.g., maternity, well baby, basic surgery procedures, etc.). With periodic supervision, translates, edits and proofs complex After Visit Summaries in an accurate, clear and timely manner (e.g., correspondence, Transplant, Oncology, medical procedures and instructions, etc., and other pertinent documents as necessary). Connects patients and families to hospital resources, as needed. Shares observations with medical staff, clinical social workers, patient experience staff, chaplains, and ancillary staff about potential patient’s needs to ensure quality patient care. Responds to Code emergency requests, confirms language preference, and provides interpretation for crisis interventions as necessary. May arrange interpretation for all languages for patients and families including: outside agencies, phone interpretation, spoken and sign language services, as needed. Qualifications
Minimum Qualifications Education: Bachelor’s degree in translation and interpretation Experience: None Required OR Education: Bachelor’s degree from an accredited college or university; Experience: Completion of medical interpreting training accepted by certification boards and one (1) year of interpreting experience. Knowledge
Native or near-native ability in verbal and written communications in both English and non-English working language. Knowledge of Medical Terminology. Ability to perform consecutive interpreting and sight translation. Knowledge of cultural, health literacy and perceptual factors that may affect patient treatment and communication. Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters. Ability to maintain confidentiality of sensitive information. Ability to remain calm under pressure and apply sound judgment. Ability to work well with individuals at all levels of the organization. Physical Requirements
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information
Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $41.51 to $46.43 Stanford Medicine Children’s Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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Under the direct supervision of the Assistant Manager of Interpreter Services, conducts medical and general interpreting/translating for the patient care staff and for patients and their families. Acts as a cultural consultant to staff and as advocate for non-English speaking patients/families. Assesses and monitor their patient’s understandings of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggests referrals to medical staff, clinical social workers, patient relation staff, chaplains, and ancillary staff. Records services provided in patient chart. Essential Functions
Performs medical interpretation for patients and their families in consecutive and sight translation modalities, including in-group setting. Independently interprets simple encounters accurately and completely (e.g., admissions, simple new patient and follow up encounters, etc.). With periodic supervision, interprets complex encounters accurately and completely (e.g., Care conferences, Psych, Consents, etc.). Performs medical translation for patients and their families. Independently translates, edits and proofs simple After Visit Summaries in an accurate, clear and timely manner (e.g., maternity, well baby, basic surgery procedures, etc.). With periodic supervision, translates, edits and proofs complex After Visit Summaries in an accurate, clear and timely manner (e.g., correspondence, Transplant, Oncology, medical procedures and instructions, etc., and other pertinent documents as necessary). Connects patients and families to hospital resources, as needed. Shares observations with medical staff, clinical social workers, patient experience staff, chaplains, and ancillary staff about potential patient’s needs to ensure quality patient care. Responds to Code emergency requests, confirms language preference, and provides interpretation for crisis interventions as necessary. May arrange interpretation for all languages for patients and families including: outside agencies, phone interpretation, spoken and sign language services, as needed. Qualifications
Minimum Qualifications Education: Bachelor’s degree in translation and interpretation Experience: None Required OR Education: Bachelor’s degree from an accredited college or university; Experience: Completion of medical interpreting training accepted by certification boards and one (1) year of interpreting experience. Knowledge
Native or near-native ability in verbal and written communications in both English and non-English working language. Knowledge of Medical Terminology. Ability to perform consecutive interpreting and sight translation. Knowledge of cultural, health literacy and perceptual factors that may affect patient treatment and communication. Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters. Ability to maintain confidentiality of sensitive information. Ability to remain calm under pressure and apply sound judgment. Ability to work well with individuals at all levels of the organization. Physical Requirements
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information
Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $41.51 to $46.43 Stanford Medicine Children’s Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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