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South Shore Health

Applications Analyst / Epic Resolute

South Shore Health, Weymouth, Massachusetts, us, 02188

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Overview If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-20088

Facility:

LOC0014 - 549 Columbian Street, 549 Columbian Street Weymouth, MA 02190

Department Name:

SHS IT Revenue Cycle

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)

We have a job opening on our dynamic team for an experienced Resolute Applications Analyst. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute and Claims applications functionality. Proficiency or certification in any Epic Resolute applications.

We are seeking a natural problem-solver with a passion for uncovering insights and driving innovation. We’re looking for Epic Resolute professionals who thrive on investigation, collaboration, and making a meaningful difference.

What You'll Work On:

High-impact projects in Revenue Cycle, Advancing the SBO, and optimizing Contracts in Epic. Remote position. Must reside in MA, NH, CT or RI to be considered. Occasional travel required to Weymouth, MA location.

Responsibilities

Develop workflows, system configurations, change documentation, and training staff on Epic Resolute and Claims applications functionality

Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutions

Formulate system scope and objectives

Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation

Skills & Abilities

Excellent written, verbal, and interpersonal communication skills

Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts

Proficient knowledge of web-based technologies, processes, and analytics

Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)

Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards

Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers

Basic knowledge of standardized improvement methodologies

Proficiency in Microsoft Office including Word, Excel, and Power Point required

Qualifications

Bachelor's degree in computer science or related field preferred

Proficiency or certification in Epic applications: PB Resolute, HB Resolute or Claim/Remittance

2+ years of directly related business applications experience

Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills

Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications

Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems

IT or operational experience in one or more of the following areas is a plus: Professional/Hospital billing, coding and claims

Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists

Mon - Fri: 40 Hours

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

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