SpotOn, Inc
Overview
At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees. We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. That’s where you come in. We’re seeking a dynamic People Technology Lead to spearhead the transformation of our people operations through innovative technology solutions. In this pivotal role, you’ll own the people technology ecosystem, from maintaining critical infrastructure and implementing cutting-edge AI solutions to driving data-driven insights that shape our talent strategy. You’ll serve as the strategic bridge between our People, IT, and Finance teams, leading complex projects while ensuring compliance, security, and operational excellence across all systems. The ideal candidate will combine deep technical expertise with strong stakeholder partnership skills, transforming how we leverage technology to enhance employee experiences and drive organizational effectiveness at scale. This is a hybrid position in our Chicago office (3x/week). Key Responsibilities:
People Technology
— Drive end-to-end ownership of our people technology infrastructure, maintain and optimize existing systems, and implement new solutions with seamless integrations across our technical ecosystem to ensure performance, reliability, and scalability.
Lead strategic implementation of AI-powered solutions within our people technology stack, identify automation opportunities to drive operational efficiencies, and develop training programs and change management strategies for successful adoption.
Develop and execute change management strategies to drive adoption of new systems and processes across all levels of the organization.
Drive operational excellence by documenting processes, automating routine tasks, and establishing scalable best practices for system maintenance and integrations.
Lead complex People Technology projects from initiation to closure, including system implementations, upgrades, integrations, and new module deployments; develop detailed project plans, budgets, and timelines.
Establish and manage a robust support model for all People Technology systems, including troubleshooting, bug fixes, and ongoing maintenance.
Stakeholder Partnership Collaborate with IT, Finance, and People Teams to understand needs, gather requirements, and provide guidance on technology solutions.
Act as the primary liaison between People teams and IT for all People Technology-related matters.
Communicate project status, challenges, and successes to relevant stakeholders.
Compliance & Security Establish and enforce best practices for data governance, compliance, system configurations, and user access to ensure data integrity and security.
Ensure all People Technology systems and processes adhere to compliance requirements and regulatory frameworks.
Develop and maintain robust internal controls to safeguard HR data integrity and confidentiality.
People Analytics Responsible for enterprise-wide employee reporting. Build automated self-service dashboards and scalable reporting solutions that create operational efficiencies and translate insights into strategic talent initiatives.
Maintain and optimize a people data infrastructure by harmonizing information across multiple global systems, with validation frameworks to ensure data accuracy.
Qualifications
We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
3+ years at a mid-sized organization (800-3,000 employees) with full ownership of the people technology stack.
Proven ability to manage complex, cross-functional technology projects from planning through execution.
Experience with API integrations, data mapping, and system architecture design.
Hands-on ownership of ADP, including administration, configuration, and ongoing optimization.
Advanced Excel proficiency; ability to build complex reports and analyze large datasets.
Experience with business intelligence tools (Power BI, Tableau, Looker) for scalable people analytics.
Strong people data analysis experience (attrition, engagement, headcount trends) and translating insights into action.
Track record of leading system transformations and migrations between platforms.
Understanding of HR compliance and data governance; knowledge of data privacy regulations and security best practices.
Deep expertise in HRIS, ATS, and related platforms to optimize employee experience and program outcomes.
Benefits & Compensation Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion
Monthly cell phone and internet stipend
Tuition reimbursement up to $2,000 per calendar year
Compensation:
Our base pay ranges from $118,000 - $141,000 for this position. Offers reflect location and experience. Includes a company stock plan.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-verify company.
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At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees. We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. That’s where you come in. We’re seeking a dynamic People Technology Lead to spearhead the transformation of our people operations through innovative technology solutions. In this pivotal role, you’ll own the people technology ecosystem, from maintaining critical infrastructure and implementing cutting-edge AI solutions to driving data-driven insights that shape our talent strategy. You’ll serve as the strategic bridge between our People, IT, and Finance teams, leading complex projects while ensuring compliance, security, and operational excellence across all systems. The ideal candidate will combine deep technical expertise with strong stakeholder partnership skills, transforming how we leverage technology to enhance employee experiences and drive organizational effectiveness at scale. This is a hybrid position in our Chicago office (3x/week). Key Responsibilities:
People Technology
— Drive end-to-end ownership of our people technology infrastructure, maintain and optimize existing systems, and implement new solutions with seamless integrations across our technical ecosystem to ensure performance, reliability, and scalability.
Lead strategic implementation of AI-powered solutions within our people technology stack, identify automation opportunities to drive operational efficiencies, and develop training programs and change management strategies for successful adoption.
Develop and execute change management strategies to drive adoption of new systems and processes across all levels of the organization.
Drive operational excellence by documenting processes, automating routine tasks, and establishing scalable best practices for system maintenance and integrations.
Lead complex People Technology projects from initiation to closure, including system implementations, upgrades, integrations, and new module deployments; develop detailed project plans, budgets, and timelines.
Establish and manage a robust support model for all People Technology systems, including troubleshooting, bug fixes, and ongoing maintenance.
Stakeholder Partnership Collaborate with IT, Finance, and People Teams to understand needs, gather requirements, and provide guidance on technology solutions.
Act as the primary liaison between People teams and IT for all People Technology-related matters.
Communicate project status, challenges, and successes to relevant stakeholders.
Compliance & Security Establish and enforce best practices for data governance, compliance, system configurations, and user access to ensure data integrity and security.
Ensure all People Technology systems and processes adhere to compliance requirements and regulatory frameworks.
Develop and maintain robust internal controls to safeguard HR data integrity and confidentiality.
People Analytics Responsible for enterprise-wide employee reporting. Build automated self-service dashboards and scalable reporting solutions that create operational efficiencies and translate insights into strategic talent initiatives.
Maintain and optimize a people data infrastructure by harmonizing information across multiple global systems, with validation frameworks to ensure data accuracy.
Qualifications
We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
3+ years at a mid-sized organization (800-3,000 employees) with full ownership of the people technology stack.
Proven ability to manage complex, cross-functional technology projects from planning through execution.
Experience with API integrations, data mapping, and system architecture design.
Hands-on ownership of ADP, including administration, configuration, and ongoing optimization.
Advanced Excel proficiency; ability to build complex reports and analyze large datasets.
Experience with business intelligence tools (Power BI, Tableau, Looker) for scalable people analytics.
Strong people data analysis experience (attrition, engagement, headcount trends) and translating insights into action.
Track record of leading system transformations and migrations between platforms.
Understanding of HR compliance and data governance; knowledge of data privacy regulations and security best practices.
Deep expertise in HRIS, ATS, and related platforms to optimize employee experience and program outcomes.
Benefits & Compensation Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion
Monthly cell phone and internet stipend
Tuition reimbursement up to $2,000 per calendar year
Compensation:
Our base pay ranges from $118,000 - $141,000 for this position. Offers reflect location and experience. Includes a company stock plan.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-verify company.
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