Delta Air Lines
Overview
Software Development Engineer, AI at Delta Air Lines. This role focuses on integrating artificial intelligence capabilities into existing applications and driving cloud-first, agile development practices. What You’ll Do (Responsibilities)
Analyze the business problem and understand potential value. Design, build, and deploy chatbot applications. Create conversation flows and decision trees to ensure efficient, user-centric chatbot dialogues. Design, test and develop efficient and effective software with an emphasis on AWS architecture components. Implement clean coding practices, test scripts, and infrastructure-as-code pipelines with Java/Python/Node.js. Actively contribute to the betterment of the team – don’t settle. Recommend process and coding improvements. Ensure continued functionality of a program during maintenance and testing of software. Create diagrams, videos, and documents to communicate coding and design details. Document each aspect of a system or application as a reference for future upgrades and maintenance. Mentor team members and help the team overcome technical challenges. Pay close attention to cost components and drive processes for efficiency. Capture rich supporting data for measurement and investigation. What You Need To Succeed (Minimum Qualifications)
5+ years’ experience in Java Full-stack, Python, and Node.js. Experience with AWS serverless application design, development and support including Dynamo, EventBridge, S3, Lambda Layers, SQS/SNS, Step Functions. Knowledge of Agile Methodologies; practical application is highly preferred. Experience with software architectural patterns including AWS components. Experience in development and testing (BDD, TDD, Automation, Agile, and DevOps). Be self-driven and understand the business problem you are solving. Experience with Containers, Kubernetes, RedHat OpenShift, Devops, Jenkins, Nexus, Github, or related technologies. Communicate effectively with team, business partners, and leaders; be flexible and embrace challenges outside of your comfort zone. Effectively analyze tradeoffs between usability and performance needs; maintain pace and meet deadlines. Aid and support other team members when required, including troubleshooting and maintenance of production systems/applications. 24/7 on-call support rotation is a component of this role. Comply with safety and security of self, others, and personal data; embrace diverse people and styles. Possess a high school diploma, GED, or high school equivalency; be at least 18 years of age with authorization to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications)
Experience with Claude and comparable models. Experience with AWS resources like Lex Gen AI V2, AWS Connect, AppSync, API Gateway; AWS Certification is a plus. Developed machine learning models and AI solutions. Experience with R and AI frameworks such as TensorFlow or PyTorch. Experience building software within the airline industry is a plus. Benefits And Perks
Competitive salary, profit sharing program, and performance incentives. 401(k) with generous company contributions. Paid vacation and personal time; paid holidays; parental leave benefits. Comprehensive health benefits and wellbeing programs. Flight privileges for employees and eligible family members. Career development programs and opportunities for community service and sustainability initiatives. Note: This posting contains standard job description language and does not constitute a contract of employment.
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Software Development Engineer, AI at Delta Air Lines. This role focuses on integrating artificial intelligence capabilities into existing applications and driving cloud-first, agile development practices. What You’ll Do (Responsibilities)
Analyze the business problem and understand potential value. Design, build, and deploy chatbot applications. Create conversation flows and decision trees to ensure efficient, user-centric chatbot dialogues. Design, test and develop efficient and effective software with an emphasis on AWS architecture components. Implement clean coding practices, test scripts, and infrastructure-as-code pipelines with Java/Python/Node.js. Actively contribute to the betterment of the team – don’t settle. Recommend process and coding improvements. Ensure continued functionality of a program during maintenance and testing of software. Create diagrams, videos, and documents to communicate coding and design details. Document each aspect of a system or application as a reference for future upgrades and maintenance. Mentor team members and help the team overcome technical challenges. Pay close attention to cost components and drive processes for efficiency. Capture rich supporting data for measurement and investigation. What You Need To Succeed (Minimum Qualifications)
5+ years’ experience in Java Full-stack, Python, and Node.js. Experience with AWS serverless application design, development and support including Dynamo, EventBridge, S3, Lambda Layers, SQS/SNS, Step Functions. Knowledge of Agile Methodologies; practical application is highly preferred. Experience with software architectural patterns including AWS components. Experience in development and testing (BDD, TDD, Automation, Agile, and DevOps). Be self-driven and understand the business problem you are solving. Experience with Containers, Kubernetes, RedHat OpenShift, Devops, Jenkins, Nexus, Github, or related technologies. Communicate effectively with team, business partners, and leaders; be flexible and embrace challenges outside of your comfort zone. Effectively analyze tradeoffs between usability and performance needs; maintain pace and meet deadlines. Aid and support other team members when required, including troubleshooting and maintenance of production systems/applications. 24/7 on-call support rotation is a component of this role. Comply with safety and security of self, others, and personal data; embrace diverse people and styles. Possess a high school diploma, GED, or high school equivalency; be at least 18 years of age with authorization to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications)
Experience with Claude and comparable models. Experience with AWS resources like Lex Gen AI V2, AWS Connect, AppSync, API Gateway; AWS Certification is a plus. Developed machine learning models and AI solutions. Experience with R and AI frameworks such as TensorFlow or PyTorch. Experience building software within the airline industry is a plus. Benefits And Perks
Competitive salary, profit sharing program, and performance incentives. 401(k) with generous company contributions. Paid vacation and personal time; paid holidays; parental leave benefits. Comprehensive health benefits and wellbeing programs. Flight privileges for employees and eligible family members. Career development programs and opportunities for community service and sustainability initiatives. Note: This posting contains standard job description language and does not constitute a contract of employment.
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