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Medical College of Wisconsin

Account Credit Resolution Representative I

Medical College of Wisconsin, Milwaukee, Wisconsin, United States, 53244

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Account Credit Resolution Representative I

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Account Credit Resolution Representative I

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Medical College of Wisconsin In the role of

Account Credit Resolution Representative I , you will be working in

Clinical Practice Services . You will perform basic in-office tasks in the Account Credit Resolution department utilizing the PB Epic billing system. This role requires 100% onsite presence. Responsibilities

Sort and distribute department incoming mail. Sort and scan returned checks to distribute to the appropriate team member. Organize weekly check run by matching refund cards with checks and mailing to appropriate recipient, while ensuring correct information is on refund cards/checks. Electronically submit acknowledgment of received CMS overpayment letters. Work special projects as assigned by Supervisor. Knowledge – Skills – Abilities

Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping. Computer, technical, interpersonal, oral communication, listening, and patience skills. Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs. Minimum Qualifications

Minimum Required Education: High school diploma Minimum Required Experience: 2 years general office experience Seniority level

Entry level Employment type

Full-time Job function

Administrative Industries

Higher Education and Hospitals and Health Care

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