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Medical College of Wisconsin

Account Credit Resolution Representative I

Medical College of Wisconsin, Milwaukee, Wisconsin, United States, 53244

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Position Description

In the role of

Account Credit Resolution Representative I,

you will beworking in

Clinical Practice Services . You will perform basic in-office tasks in the Account Credit Resolution department utilizing PB Epic billing system. This role requires 100% onsite presence. Responsibilities

Sort and distribute department incoming mail. Sort and scan returned checks to distribute to appropriate team member. Organize weekly check run by matching refund cards with checks and mailing to appropriate recipient, while ensuring correct information is on refund cards/checks. Electronically submit acknowledgment of received CMS overpayment letters. Work special projects as assigned by Supervisor. Knowledge - Skills - Abilities

Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping. Computer, technical, interpersonal, oral communication, listening, and patience skills. Preferred Schedule

Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs. Position Requirements

Minimum Qualifications

Appropriate experience may be substituted for education on an equivalent basis Minimum Required Education: High school diploma Minimum Required Experience: 2 years general office experience #LI-RT1 Why MCW?

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. 403B Retirement Package Competitive Vacation, Sick Time, and Paid Holidays Tuition Reimbursement Paid Parental Leave For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants, or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. .

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