JPMorganChase
Risk Management - Risk Oversight Lead for Digital Servicing - Vice President
JPMorganChase, Columbus, Ohio, United States, 43224
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Risk Management - Risk Oversight Lead for Digital Servicing - Vice President
role at
JPMorgan Chase . Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance emphasizes innovative thinking, challenging the status quo, and striving for excellence. As a Risk Management - Risk Oversight Lead for Digital Servicing - Vice President in the Consumer & Business Banking Risk Management group, you will partner with Digital Servicing teams to recommend appropriate fraud and scam controls for new initiatives and existing processes. You will contribute to designing products and features that are both user-friendly and secure. Additionally, you will collaborate with Legal, Compliance, and Controls to address issues and conduct threat assessments to identify key risks and mitigation strategies. Job Responsibilities Identify potential fraud, scam, operational, and reputational risks in digital servicing. Assess new or modified servicing features to ensure risks are identified and controls are implemented. Develop a deep understanding of the servicing products and services you oversee. Maintain knowledge of cross-channel controls used to mitigate inherent digital risks. Represent the interests of internal stakeholders in risk management discussions. Collaborate with the business to resolve problems, escalating risks when necessary. Stay updated on changes in servicing, technology, and digital financial services. Explain complex concepts clearly to senior and executive management. Work effectively both independently and as part of cross-functional teams. Communicate professionally with executives, managers, and subject matter experts. Required Qualifications, Capabilities, And Skills Bachelor's degree. At least 5 years of experience in control functions such as Audit, Controls, Operational Risk Management, or Compliance. Critical thinking and analytical skills. Ability to defend positions and influence decisions through quantitative analysis. Effective collaboration with both business and technical teams. Excellent communication skills. Commitment to diversity and inclusion. About Us JPMorgan Chase is a leading financial services firm serving nearly half of America’s households and small businesses, offering a broad range of financial products. Our mission is to foster engaged, lifelong relationships and prioritize our customers' needs. We provide competitive compensation, benefits, and a diverse, inclusive workplace. We are an equal opportunity employer and value diversity and inclusion. We accommodate religious practices, mental health, and physical disabilities. About The Team Our Consumer & Community Banking division offers a variety of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, and small business loans. We lead in credit card sales and deposit growth, with top-rated digital solutions and high customer satisfaction. Our business bankers support small business owners nationwide, providing financing and advice to help them grow. We invest in our communities and our people for the long term.
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Risk Management - Risk Oversight Lead for Digital Servicing - Vice President
role at
JPMorgan Chase . Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance emphasizes innovative thinking, challenging the status quo, and striving for excellence. As a Risk Management - Risk Oversight Lead for Digital Servicing - Vice President in the Consumer & Business Banking Risk Management group, you will partner with Digital Servicing teams to recommend appropriate fraud and scam controls for new initiatives and existing processes. You will contribute to designing products and features that are both user-friendly and secure. Additionally, you will collaborate with Legal, Compliance, and Controls to address issues and conduct threat assessments to identify key risks and mitigation strategies. Job Responsibilities Identify potential fraud, scam, operational, and reputational risks in digital servicing. Assess new or modified servicing features to ensure risks are identified and controls are implemented. Develop a deep understanding of the servicing products and services you oversee. Maintain knowledge of cross-channel controls used to mitigate inherent digital risks. Represent the interests of internal stakeholders in risk management discussions. Collaborate with the business to resolve problems, escalating risks when necessary. Stay updated on changes in servicing, technology, and digital financial services. Explain complex concepts clearly to senior and executive management. Work effectively both independently and as part of cross-functional teams. Communicate professionally with executives, managers, and subject matter experts. Required Qualifications, Capabilities, And Skills Bachelor's degree. At least 5 years of experience in control functions such as Audit, Controls, Operational Risk Management, or Compliance. Critical thinking and analytical skills. Ability to defend positions and influence decisions through quantitative analysis. Effective collaboration with both business and technical teams. Excellent communication skills. Commitment to diversity and inclusion. About Us JPMorgan Chase is a leading financial services firm serving nearly half of America’s households and small businesses, offering a broad range of financial products. Our mission is to foster engaged, lifelong relationships and prioritize our customers' needs. We provide competitive compensation, benefits, and a diverse, inclusive workplace. We are an equal opportunity employer and value diversity and inclusion. We accommodate religious practices, mental health, and physical disabilities. About The Team Our Consumer & Community Banking division offers a variety of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, and small business loans. We lead in credit card sales and deposit growth, with top-rated digital solutions and high customer satisfaction. Our business bankers support small business owners nationwide, providing financing and advice to help them grow. We invest in our communities and our people for the long term.
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