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Access: Supports for Living

Revenue Cycle Director

Access: Supports for Living, Model City, New York, United States

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Revenue Cycle Director

– Access: Supports for Living

Location:

Middletown, NY

Pay Rate:

$81,000-$85,000/yr

Status:

Full-Time | Exempt

Hours:

Mon-Fri 8:00am-4:30pm

Position Type:

On-Site Position

Position overview The Revenue Cycle Director is responsible for the day-to-day oversight and strategic leadership of billing operations, payment posting, collections, and insurance verification/authorizations. This role requires hands-on supervisory experience, the ability to coach and evaluate staff, and a strong working knowledge of behavioral health billing in New York State, particularly regarding Medicare, Medicaid, Medicaid Managed Care, and Commercial Insurance.

Key Responsibilities

Lead and supervise a billing team of up to 8 staff.

Manage all aspects of the revenue cycle, including billing systems, insurance verifications/authorizations, collections, and payment processes.

Maintain a clear understanding of claims processing, payer denials, and appeals.

Prepare recurring and adjusting journal entries and financial analyses for audits.

Perform monthly and year-end income and receivables analyses, recommending corrective actions.

Monitor and evaluate billing team productivity through KPIs: total revenue, collection rates, AR days, and claim denials.

Set and track goals for aging AR reduction and cash acceleration; address systemic issues.

Provide cross-functional support and training plans within the billing team.

Develop and maintain updated policies and procedures to enhance efficiency and compliance.

Generate and distribute productivity and financial reports (weekly, biweekly, and monthly).

Ensure compliance with federal, state, and local regulations.

Design and manage spreadsheets/databases for operational efficiency; train others as needed.

Conduct formal staff evaluations and provide coaching and mentorship.

Maintain consistent and effective communication with staff and leadership.

Qualifications & Attributes

Minimum 5 years of experience in healthcare revenue cycle/medical billing

Minimum 5 years of progressive supervisory experience

Proficient in ICD-10, CPT, and HCPCS coding

Experience with Electronic Health Records (EHR) and billing clearinghouses

Intermediate computer proficiency, particularly in Excel and database applications

Strong problem-solving, analytical, and leadership skills

Ability to lead a team and work independently when needed

Strong non-profit accounting experience required

Education

Associate’s Degree in Accounting required

Bachelor’s Degree in Accounting preferred

Physical Requirements

Ability to sit or stand at a computer for extended periods

Work in an open floor plan and tight spaces

Ability to move throughout the workday, including community-based settings

Work in close proximity to co-workers (within 3 feet)

Occasional lifting of 25+ pounds

EOE

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance

Industries

Non-profit Organizations

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