U.S. Bank
Client Relationship Consultant 2 (Banker) Colerain, OH Office
U.S. Bank, Cincinnati, Ohio, United States, 45208
Overview
Client Relationship Consultant 2 (Banker) Colerain, OH Office. Join to apply for the Client Relationship Consultant 2 (Banker) Colerain, OH Office role at U.S. Bank. At U.S. Bank, we’re on a journey to help customers and businesses make better financial decisions and to support community growth. A career with U.S. Bank offers opportunities to learn and grow from Day One. Responsibilities
Build relationships with clients through proactive outreach and follow up, learning about their financial needs and banking channel preferences. Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintain a working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred Licensing
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. The required registration process includes a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements may result in a rescission of offer or termination of employment. Benefits
Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Equal Employment Opportunity
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. The salary range reflects figures based on the primary location. The actual range may differ by location. Pay Range: $20.00 - $22.50 per hour. U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted in accordance with applicable laws and may include FDIA requirements and other regulatory guidelines.
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Client Relationship Consultant 2 (Banker) Colerain, OH Office. Join to apply for the Client Relationship Consultant 2 (Banker) Colerain, OH Office role at U.S. Bank. At U.S. Bank, we’re on a journey to help customers and businesses make better financial decisions and to support community growth. A career with U.S. Bank offers opportunities to learn and grow from Day One. Responsibilities
Build relationships with clients through proactive outreach and follow up, learning about their financial needs and banking channel preferences. Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintain a working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred Licensing
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. The required registration process includes a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements may result in a rescission of offer or termination of employment. Benefits
Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Equal Employment Opportunity
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. The salary range reflects figures based on the primary location. The actual range may differ by location. Pay Range: $20.00 - $22.50 per hour. U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted in accordance with applicable laws and may include FDIA requirements and other regulatory guidelines.
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