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Transdev

Operations Supervisor - TAS

Transdev, Seattle, Washington, us, 98127

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Overview Transdev offers employees the opportunity to operate in Autonomous Vehicle provider facilities at the forefront of autonomous vehicle technology. Collaborating closely with industry leaders, our team works in a dynamic environment to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us.

Autonomous vehicles are central to a rapidly changing mobility landscape. Transdev is developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to launch autonomous operations that blend with existing mobility options, expand connections within communities, and enhance public transit.

Benefits

Competitive compensation package of minimum $87,360 – maximum $99,840

Vacation: minimum of two weeks

Sick days: 5 days

Holidays: 6 days

Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability

Benefits vary by location.

Key Responsibilities

Maintain Transdev’s high standard of safety, inside and outside of the vehicle

Operate with safety as the primary goal

Be the deputy for technology by communicating courteously with management, engineers, and the public

Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints

Public/customer facing management and leadership of hourly workforce

Field work and on-the-road operations with the workforce to dispatch, respond, and troubleshoot

Strategic planning and forecasting to meet client demands

Translate TAS and client deliverables, KPI and metrics to daily performance

Assist team members with payroll, interpersonal issues, and career development

Communicate announcements to the team and lead safety-focused debriefs

Support the Client’s operations leadership team in daily dispatch operations, including mission assignment and meetings

Coordinate, monitor, and supervise subordinates; inform other management personnel of operational/personnel issues and offer resolution ideas

Ensure compliance with global process standards and participate in continuous improvement initiatives

Respond to service problems; investigate unsafe locations/situations and implement changes to resolve them

Develop and schedule program work plans with Client’s staff; oversee daily operations and determine priorities

Maintain a high degree of confidentiality of information

Apply policies, procedures, and standards; take personal responsibility for safety during testing

All other duties as required

Required Education and Experience

High School Diploma or GED

Bachelor’s Degree from an accredited university preferred or 2+ years of Operations experience in leading teams

Degree in Engineering, Operations, or related field - preferred

Required Knowledge, Skills and Abilities (KSAs)

Proficiency with touchscreen smartphones (Android preferred but not required)

Ability to generate reports and schedules on a computer

Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes

Good written and oral communication skills

Strong attention to detail and ability to organize work efficiently

Awareness and use of Operational Excellence tools and techniques

Ability to communicate effectively to a large group of drivers

Experience with performance metrics and process improvement

Ability to work for different managers; proven track record of meeting or exceeding department goals

Demonstrated problem solving and analytical skills

Flexible scheduling: able to work early mornings, evenings, and/or weekends

Self-starter, good judgment, and ability to thrive in fast-paced, high-stress environments

Punctual, reliable, and a team player

Travel up to 20% of the time

Available to be on call and responsive for 24/7 operations

Physical Requirements

Regularly stand, walk, use hands to manipulate, reach with arms, speak and hear

Must be able to work outdoors in inclement weather

Frequently sit; occasionally climb or balance, stoop, kneel, crouch, crawl, or smell

Occasionally lift up to 45 pounds

May work in extreme heat/cold, damp environments with moderate noise

Remain standing and walking for up to 10 hours per shift; may work in an office or cubicle with computer use

Pre-Employment Requirements

Must be 21 years old

Pre-employment drug screen and background check; safety-sensitive positions may require physical screening

Drug-free workplace; random drug screening may be required

Background checks as permitted by state law; qualified applicants with criminal histories may be considered

Employees must maintain an acceptable driving record; records monitored as required by local law

Ability to qualify for an Autonomous Vehicle Tester (AVT) license where required

US-based applicants must be eligible to work in the US without sponsorship

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If accommodation is needed for the job application or interview process, please contact HR.TalentAcquisition@transdev.com.

About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate transportation systems, maintain fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations and maintains more than 17,000 vehicles. As a global mobility leader, Transdev operates in 19 countries with 110,000 team members. For more information, visit www.TransdevNA.com or watch our overview video.

Job Category: Operations Management & Supervisory | Job Type: Full Time | Req ID: 6326 | Pay Group: ECH | Cost Center: 595

The statements contained herein describe the general nature and level of work performed by personnel assigned to this classification. They are not intended to be an exhaustive list of responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, or other legally protected status.

California applicants: Please see the CA Employee Privacy Policy. About Transdev: See above for more information.

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