Principal Digital Product Manager; Dynamics 365 Supply Chain

* Collaborate with Caterpillar, Caterpillar Dealers, and business stakeholders to elicit, analyze, and document complex business requirements, translating them into actionable specifications.* Partner with Microsoft and our Systems Implementation Partner to translate requirements into user stories and acceptance criteria tailored for our industry.* Act as the voice of the Dealer throughout the development process, ensuring the requirements from our stakeholders and end-users are incorporated into the application solution.* Ensure all aspects of Dealers supply chain processes are covered by the capabilities within the Cat Dealer Supply Chain product.* Coordinate with other product managers for cross-functional requirements and roadmap planning to deliver Dealer Business Processes.* Coordinate and validate business requirements to support timely and high-quality software releases.* Facilitate sprint planning, backlog refinement, and stakeholder communication to ensure business value delivery.* Partner with cross-functional teams to manage release dependencies, clarify requirements, and maintain alignment throughout the development cycle.**ERP & Systems Knowledge** **(MS Dynamics 365 Supply Chain focus)*** Hands-on experience with Microsoft Dynamics 365 Supply Chain (or related SCM platforms) in a product or process leadership role.* Understanding of Supply Chain configuration, security, and integrations with related systems.* Awareness of Microsoft release cycles and ability to assess new features for business value.* Knowledge of Supply Chain product lifecycle management, including adoption and change management.* Strong understanding of supply chain operations: demand planning, procurement, inventory optimization, warehouse workflows, transportation, and order fulfillment.* Ability to identify gaps in SCM processes and design system-driven solutions.* Experience supporting KPIs such as order accuracy, lead time reduction, and inventory turnover.* Analytical skills to interpret supply chain data/performance metrics and identify opportunities for process improvement.* Ability to support SCM leadership with actionable insights for cost optimization and operational agility.* Familiarity with reporting tools (e.g., Power BI, Dynamics 365 dashboards) for supply chain performance.* Ability to translate technical requirements into business-friendly terms.* Skilled at facilitating workshops, demos, and discussions with supply chain, IT, and dealer stakeholders.* Strong presentation and negotiation skills to align diverse stakeholders.* Collaborative approach to building consensus and driving adoption across departments.* Proven experience owning a product backlog, defining roadmaps, and managing releases.* Skilled in writing clear user stories and acceptance criteria based on stakeholder input.* Comfortable leading sprint planning, reviews, and retrospectives with cross-functional teams.* Ability to balance competing priorities and ensure alignment with business objectives.* Participates in User Acceptance Testing (UAT).* Software Product Management* Bachelor’s degree in Supply Chain, Business Administration, Information Systems, or equivalent experience.* Experience as a Product Owner, Supply Chain Analyst, or Supply Chain Process Lead.* Proven knowledge of supply chain and support processes: demand planning, procurement, inventory, warehousing automation, and order fulfillment.* Familiarity with global dealer networks, manufacturing, or industrial supply chain operations best practices.* Agile/Scrum experience with system enhancement delivery.* Strong leadership in working within a cross-functional organization to coordinate development, dependencies and risks for product delivery* Experience in Dealer and / or Rental industry is a plus.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement #J-18808-Ljbffr