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Medix

Call Center Agent

Medix, New York, New York, us, 10261

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Department/Specialty:

Orthopedics

Requirements : Epic experience, recent medical scheduling experience, insurance verification, high call volume experience

Schedule:

Mon-Fri 9-5

Location:

Manhattan, NY (FULLY IN PERSON ROLE)

Responsibilities: Answer high inbound call volume Register new patients in EMR system Schedule appointments for multiple providers Verify insurance and demographic information Pass along patient messages to appropriate personnel Utilize Epic

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.